ran chkdsk on my external hard drive and I believe it is stuck

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mcsinloc

Commendable
Sep 19, 2016
1
0
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Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>CHKDSK E: /F
The type of the file system is NTFS.
Volume label is TOURO Mobile 3.0.
Fixing critical master file table (MFT) files with MFT mirror.

CHKDSK is verifying files (stage 1 of 3)...
0 percent complete. (0 of 78592 file records processed)
Deleting corrupt file record segment 0.
Deleting corrupt attribute record (128, "")
from file record segment 1.
File record segment 4 is unreadable.
0 percent complete. (5 of 78592 file records processed)
File record segment 5 is unreadable.
0 percent complete. (6 of 78592 file records processed)
File record segment 6 is unreadable.
0 percent complete. (7 of 78592 file records processed)
File record segment 7 is unreadable.
4 percent complete. (32392 of 78592 file records processed)



It has been on this spot for an hour now.. and i just don't know what else to do. I have so much important files in this hard drive
 
Solution
D_Know_WD
Hi there mcsinloc,

I would totally agree with hang-the-9. You should wait for a while.
After that, in case the drive is accessible, you need to get your data off it ASAP. In case it is not, you can see if some data recovery tools would help.

Once you've backed up your data, you can test the drive and see what is wrong with it: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
My bet would be that there are multiple bad sectors on that drive.

Keep in mind that you should always keep your important data stored on at least two places.

Cheers,
D_Know_WD :)
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
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Back up a bit about the issue, why did you run the chkdsk command in the first place? Were you having issues with the drive reading files? I'd just leave it as it is for a while, I've seen this take a long time when there are drive errors. Killing the process before it's done could easily make things worse. Once it's done, if you have important files, first you make a backup to another drive, then replace this drive with a new one.
 
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D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
6,633
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Hi there mcsinloc,

I would totally agree with hang-the-9. You should wait for a while.
After that, in case the drive is accessible, you need to get your data off it ASAP. In case it is not, you can see if some data recovery tools would help.

Once you've backed up your data, you can test the drive and see what is wrong with it: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
My bet would be that there are multiple bad sectors on that drive.

Keep in mind that you should always keep your important data stored on at least two places.

Cheers,
D_Know_WD :)
 
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