My HP 8610 printer carriage is stuck in place. It began when HP updated the firmware thus breaking all of the off-brand printer cartridges in an attempt to force you to buy theirs. The carriage worked for a while (it automatically pulls to the left so you can access the cartridges when you open the front)... but then it stopped working. I uninstalled and re-installed the software but now I am stuck on one screen on the printer that says "Cartridge Problem" and it won't let me go anywhere else in the menu. I have pulled the power cord for 60 seconds+ and nothing seems to work.
I need to figure out how to open up the printer to manually move the carriage so I can install the new cartridges or I need to get the software working again. Any tips?
I need to figure out how to open up the printer to manually move the carriage so I can install the new cartridges or I need to get the software working again. Any tips?
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