can't send emails from My Pictures on Windows 7

bunting

Honorable
Jul 12, 2012
3
0
10,510
I tried to upgrade to Windows 10 back in July 2016. It wouldn't take on my laptop which is an HP G60...about 6 years old. I reverted back to Windows 7 and since then, my WLM 2011 isn't working like it should. I can't send pics from My Pictures folder! It won't let them attach to my email program anymore! I also lost a lot of emails and have empty folders that I want to delete but can't...totally screwed up my email program! Anyone else have this to happen? If so, what did you do to correct it? I have tried System Restore and it won't work right either! Won't let me go back beyond the date I tried to upgrade to Windows 10! Also, anything I scan won't go directly from my scanner to an email. I am having to save it to documents or pics or whatever and then open my email program, start a new email, and then attach whatever it is that I want to send by browsing in my documents or my pictures for the item I want to email. A complete pain in the butt! Please help if you can!
Thanks!!
 
Solution
Uninstall and re-install your email program. Backup any of your email files first (depending on what you use, you should have some file on the computer that stores your files, OST or PST for Outlook for example).