Blue Screen Shutdown

Broplshelp

Commendable
Aug 29, 2016
28
0
1,530
I having this problem when ever i run youtube in full screen mode.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80056E74E0
BCP2: FFFFF88004033C9C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\092116-18064-01.dmp
C:\Users\USER\AppData\Local\Temp\WER-48906-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Display Devices
---------------
Card name: ATI Radeon HD 5400 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x68E1)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68E1&SUBSYS_30001682&REV_00
Display Memory: 3827 MB
Dedicated Memory: 1012 MB
Shared Memory: 2814 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 15.200.1062.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/16/2015 06:11:48, 1445224 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BA1-11CF-4E70-0A10BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68E1
SubSys ID: 0x30001682
Revision ID: 0x0000
Driver Strong Name: oem18.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_ManhattanP:15.200.1062.0:pci\ven_1002&dev_68e1&subsys_30001682
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C

guys, what is the solution to this?

 
Solution
try uninstalling and reinstalling your graphics drivers from amd's website.

this tool will remove everything, better than the original uninstaller:
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

if that doesnt work, if you have integrated graphics, bypass your graphics card and see if you still get the bluescreen.


on a side note, we cant accurately diagnose your machine if we have no clue what is in it... i do see you have a HD5400 though.
try uninstalling and reinstalling your graphics drivers from amd's website.

this tool will remove everything, better than the original uninstaller:
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

if that doesnt work, if you have integrated graphics, bypass your graphics card and see if you still get the bluescreen.


on a side note, we cant accurately diagnose your machine if we have no clue what is in it... i do see you have a HD5400 though.
 
Solution

Broplshelp

Commendable
Aug 29, 2016
28
0
1,530


http://www62.zippyshare.com/v/nKaVB9FJ/file.html

here is one of the file from recent bluescreen