Hello, I am hoping that someone out there can help. I work for a company, and while I am not an IT guy, I work with another guy "who knows a bit about computers". Our issue is, this: The president's pc seems to be having random issues such as:
1. when using outlook (office 365) she gets the spinny circle when she is trying to delete some emails, or send them.
2. file transfer rates from and to her pc seem to take significantly longer then they normally do all day.
These issues seem to start around 5pm, and last for only say 20 sec. These don't even happen daily. However it's enough of a nuisance that the president want's it fixed.
I have run malware scans to make sure that isn't the issue. (clean). Re-booted, still happens.
performed file transfers from inside their network from 5-6 and havan't seen any issues.
I contacted the ISP to have them moitor the external use of the circuit. They say the utilization from 5-6 is around 5%.
I uppped the ram on the file server.
The one thing i did notice, is tere are alot of iscsi errors on the event viewer, but they are for all day. Not just for the 5-6 time frame.
Error ID:
49
20
39
9
7
Any help, or if anyone knows any tools that could help I would be very appreciativel
1. when using outlook (office 365) she gets the spinny circle when she is trying to delete some emails, or send them.
2. file transfer rates from and to her pc seem to take significantly longer then they normally do all day.
These issues seem to start around 5pm, and last for only say 20 sec. These don't even happen daily. However it's enough of a nuisance that the president want's it fixed.
I have run malware scans to make sure that isn't the issue. (clean). Re-booted, still happens.
performed file transfers from inside their network from 5-6 and havan't seen any issues.
I contacted the ISP to have them moitor the external use of the circuit. They say the utilization from 5-6 is around 5%.
I uppped the ram on the file server.
The one thing i did notice, is tere are alot of iscsi errors on the event viewer, but they are for all day. Not just for the 5-6 time frame.
Error ID:
49
20
39
9
7
Any help, or if anyone knows any tools that could help I would be very appreciativel
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