My usb on the motherboard don't work

Wolfix

Commendable
Sep 21, 2016
2
0
1,510
Hello.

I cleaned up all my , i added thermal paste on the cpu , the PC was working fine for like 8 hours, until the usb from behind the pc failed to work , my headphones , keyboard and mouse instant d/c with no power, the ones in front are working but not that good . I checked the device manager but it says that it's working fine, uninstalled the drivers and restarted the pc but still nothing . Went in to BIOS but still all is fine, checked again the inside of my pc , it's ok.

Did they just burn ? got damaged? i need to change my motherboard or what?

Motherboard name : ASRock FM2A58M-VG3+ R2.0

And i got some issues my my front usb also, in some moments my mouse just stops working , the cursor just freezes but the wheel works and power is on, same thing with my headphone sound , it sounds funny sometimes it glitches.

The headphones and keyboard are in a usb port , and the mouse is in another usb, i got only 2 usbs in front.

What should i do?

any help is welcomed , thanks.


 
Solution
Best case would be a driver issue, but it looks like you've eliminated that. My recommendation would be to contact ASRock Support for an RMA.

Wolfix

Commendable
Sep 21, 2016
2
0
1,510
That was my next move but i think i will replace my motherboard , who makes a motherboard with only 1 pci express slot so i can't add a card with usb ports ( my bad i got it anyway )

Thx , have a good day.