Strange Hard Drive Behaviour

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ozziee

Commendable
Sep 21, 2016
2
0
1,510
My PC has four hard drives, 2 SSDs and 2 Western Digital Caviar Black 1TB hard disks. System operates on Windows 10 and as much as I am aware, the following problem started after the anniversary update of Windows 10.

SSDs and hard disks are perfectly normal at system start. After using any of the hard disks like transferring files from one another or listening to music, watching videos etc. the used hard disk fails to display any of the files under folders. Root files are displayed OK but I can not open any of them, as if they are removed from my PC. None of executables installed on the hard disk work either.

After this problem occurs, when I restart the system, hard disks are not shown on the BIOS screen, SSDs are OK. When I completely power off the system and then start it again, hard drives are back on normal.

I do not think hard drives are failing since they are one year old but I cannot think of anything else for the moment. I have clean reinstalled Windows 10 but problem persists so I think this is somewhat of a hardware problem.
 
Solution
SuperSoph_WD
Welcome to the TH Community, @ozziee!

I'd recommend checking how both WD Blacks will behave if you swap the SATA cables and the ports on the motherboard where they are connected. It might also be a good idea to try resetting BIOS and see if it will make the HDDs properly recognized. However, you will need to re-configure all manual changes you have made in the BIOS after the reset. Another thing you should do is check the motherboard manufacturer's official website for any SATA controller & Chipset driver updates and manually update them, if it's needed. While on it, check if you've got the latest BIOS version running as well.
Have you tried troubleshooting the transfer between just one of the WD Blacks and one of the...
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
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Welcome to the TH Community, @ozziee!

I'd recommend checking how both WD Blacks will behave if you swap the SATA cables and the ports on the motherboard where they are connected. It might also be a good idea to try resetting BIOS and see if it will make the HDDs properly recognized. However, you will need to re-configure all manual changes you have made in the BIOS after the reset. Another thing you should do is check the motherboard manufacturer's official website for any SATA controller & Chipset driver updates and manually update them, if it's needed. While on it, check if you've got the latest BIOS version running as well.
Have you tried troubleshooting the transfer between just one of the WD Blacks and one of the SSDs? Maybe you should unplug one of the secondary drives and give it a shot.

Keep me posted!
SuperSoph_WD
 
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Solution
O

ozziee

Commendable
Sep 21, 2016
2
0
1,510


Yesterday I have switched SATA cables randomly between the drives and formatted the hard disks. Transferred around 300GB of data between the hard drives and there was no problem. But I am still not sure if this will happen again or not because I still can't think of a repeating use case to reproduce the problem. It was more like random, it happens on the middle of 100GB file transfer, switching to other song while listening to music, opening o video etc

I have not tried disconnecting one of the hard drives but the problem did occur on file transfer operations from HDD to SSD as well. As a side note, I recently started to get blue screen of death on my Windows 10 while the PC was completely idle and the cause was reported as memory error on the blue screen. I don't know if it's related anyhow with the hard drive problem but I seem to not get this screen anymore after the clean reinstall of Windows 10 but cannot guarentee it will not happen again since there is no proper use case to reproduce, as I have said before.

I will check chipset drivers for the moment and reset the BIOS if the problem persists. Thanks for your help.
 
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