Toshiba External USB 3.0 not recognizable by i7, Windows 10

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AmitjewellerMCA

Commendable
Sep 22, 2016
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The external Hard Disk- Toshiba External USB 3.0, recognized by windows10.1 but not openable, though shown in disk management as 2nd disk. It was earlier recognized and workable in windows 10, but around 7/8 days ago after update of windows- it is not recognizable by this machine though recognized on old softwares. So pls update required in software- windows.
 
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SuperSoph_WD
Welcome to the TH Community, @AmitjewellerMCA!

You mentioned that the external is recognized in Disk Management, right? So how does it appear there? Can you share a screenshot?
I'd also advise you to go to Device manager and try to resolve the issue by uninstalling & reinstalling the external HDD as a device. Upon reboot, it should automatically reinstall itself and, hopefully, get properly detected. I'd also recommend checking you have performed this cumulative update for Windows 10 as well.
If you haven't done this already, check how the external drive appears on another computer as well. If you don't have access to one, check your USB hub controller drivers after the Windows Update, I'd also advise you to...
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
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Welcome to the TH Community, @AmitjewellerMCA!

You mentioned that the external is recognized in Disk Management, right? So how does it appear there? Can you share a screenshot?
I'd also advise you to go to Device manager and try to resolve the issue by uninstalling & reinstalling the external HDD as a device. Upon reboot, it should automatically reinstall itself and, hopefully, get properly detected. I'd also recommend checking you have performed this cumulative update for Windows 10 as well.
If you haven't done this already, check how the external drive appears on another computer as well. If you don't have access to one, check your USB hub controller drivers after the Windows Update, I'd also advise you to manually reinstall them from the motherboard/computer manufacturer's official website.

Keep me updated! Good luck! :)
SuperSoph_WD
 
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