Mysterious Performance Issues; desperate for help

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enderwiggum

Commendable
Sep 8, 2016
13
0
1,510
Specs:

OS: Windows 10 Home 64-bit
MB: MSI Z97 PC Mate
GPU: R9 390
CPU: i5 4690k
RAM: 8GB dual channel 800mhz
STG: 250GB 850 EVO SSD

The Problem

I've posted here before and a user suggested that my issue could be related to a specific game. I've since done more testing and can tell you it isn't. It's everything.

I get massive fps dips and frequent stuttering in games that I well exceed the requirements for. Pop in and stuttering are frequent, even in simple 2d games. It seems to get even worse when something is loading-- my game will freeze for a moment until the asset or area finally pops in. Sometimes I even see a black space or just a blank area until the picture pops in at once or piece by piece.

An in-game example:

http://imgur.com/a/ym4mo

What I've tried

Uninstalling and reinstalling drivers
Reinstalling windows 10
Increasing page-file size
Scanning for malware
Switching RAM
Switching everything to SSD
Banging my head against a wall
Drugs and alcohol (jk)

This has been going on for months and nothing has worked. Thank you in advance for your help!

 
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Barty1884

Barty1884

Retired Moderator
Apr 16, 2015
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Are you monitoring your temps? CPU & GPU specifically, but motherboard temps also. HWMonitor is one program you can use to monitor these.

Are your drivers up to date? Chipset & GPU? Have you removed all prior GPU driver installations (other than current?). DDU is a great tool for this.

What PSU do you have? Make/Model.
 
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enderwiggum

Commendable
Sep 8, 2016
13
0
1,510


Thanks for the response!

I have already used display driver uninstaller and reinstalled the drivers by using the auto detect utility on amd's site. Similarly, I have gone to the manufacturer's site and used their utility to update the bios and drivers on my motherboard. Here is a rundown on my display drivers:

http://imgur.com/a/90NAZ

Temps have never been a problem. I run pretty cool, as you can see in the images I linked. A few times in the past my display has turned black (everything else was still running) and my gpu fan (I think) turned on full blast and I had to hard reset. Uninstalling and reinstalling the display driver fixed that but not my performance issues. Not even sure if the problem is related.

PSU is an EVGA supernova g2. 750 watts. RMA'd the original for coil whine but this one seems fine thus far.
 
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enderwiggum

Commendable
Sep 8, 2016
13
0
1,510
Gonna have to give this thread a bump.

None of my resources are even closed to max, yet I still stutter and drop frames in everything I play. I have to be missing something. Do I just save up the money and try again with a new build in a few years? It seems ridiculous.

 
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Barty1884

Barty1884

Retired Moderator
Apr 16, 2015
22,250
1,350
108,740
With your screenshots of gameplay, are you experiencing stuttering then? Or was it not happening at the time?

Your resources used are low in terms of %, and decent as far a temperatures........ but CPU temps in the high 40's at averaged (ish) 50% useage, may not be a true reflection of how those temps looked with taxed heavily.

In addition, that's only addressing CPU & GPU temps - you may have an issue in play with your motherboard, storage drives etc. While it's less likely to impact gameplay, that could be the route cause of the issue during loading - as that's when your drive is in play.
 
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enderwiggum

Commendable
Sep 8, 2016
13
0
1,510


I was experiencing both frame drops and stuttering in the screenshots provided.

I have stressed and bench-marked both my cpu and gpu and have not experienced temperature issues even at 100% usage. Neither are overclocked.

I ran some software to check the health of my SSD and it came up fine. Performance remains bad no matter which storage device I run software from.

I'd say the motherboard is the "weak-link" in my build, as it is the cheapest component. Is there a way to find out if my motherboard or the motherboard software is causing my problems? Any settings that I should check on?

 
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enderwiggum

Commendable
Sep 8, 2016
13
0
1,510


I do. I ought to have included that under "what I've tried"
 
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