Hello, I am new to this forum so I am sorry if this is posted in the wrong thread.
In short, my computer does not boot up when I have both of my memory modules installed (G.SKILL Ripjaws X Series 16GB 2 x 8GB 1600Mhz DDR3).
When both memory modules are installed and I power up the PC, it goes in a power loop where it repeatedly goes on and off until I cut the power from it.
Once I take out one of the memory modules (I have my RAM in the A2 and B2 slot so I took out the one in the B2 DIMM slot) the computer boots up as normal.
Another thing I have noticed is that the Memory is limited to 1333Mhz and not 1600Mhz.
I have contacted ASUS support and they told me to clear the CMOS. When I did so (with both memory modules in) my computer stopped the power loop but still did not boot. Instead I get a Q code 55 which means that there is a problem with the memory.
This problem started when My corsair H55 water CPU cooler broke and I sent it back for a new one. While I was waiting for a new one to come in the mail I used the stock cooler that came with my i7 4790k. It was when I replaced the H55 with the stock i7 cooler this problem occurred. I have since received my new H55 cooler and nothing has changed.
I appreciate any insight on my problem
.
Update: Both RAM modules work. I tried them alone in another computer.
PC Specs:
CPU: Intel i7 4790k
Motherboard: ASUS Maximus VII Hero
RAM:G.SKILL Ripjaws X Series 16GB 2 x 8GB 1600Mhz DDR3
GPU: EVGA Nvidia Geforce GTX 970
Power Supply: Cosair RM 750W
HDD: WD Black 1TB
SSD: Crucial 240GB
OS: Windows 10 Home
In short, my computer does not boot up when I have both of my memory modules installed (G.SKILL Ripjaws X Series 16GB 2 x 8GB 1600Mhz DDR3).
When both memory modules are installed and I power up the PC, it goes in a power loop where it repeatedly goes on and off until I cut the power from it.
Once I take out one of the memory modules (I have my RAM in the A2 and B2 slot so I took out the one in the B2 DIMM slot) the computer boots up as normal.
Another thing I have noticed is that the Memory is limited to 1333Mhz and not 1600Mhz.
I have contacted ASUS support and they told me to clear the CMOS. When I did so (with both memory modules in) my computer stopped the power loop but still did not boot. Instead I get a Q code 55 which means that there is a problem with the memory.
This problem started when My corsair H55 water CPU cooler broke and I sent it back for a new one. While I was waiting for a new one to come in the mail I used the stock cooler that came with my i7 4790k. It was when I replaced the H55 with the stock i7 cooler this problem occurred. I have since received my new H55 cooler and nothing has changed.
I appreciate any insight on my problem
.Update: Both RAM modules work. I tried them alone in another computer.
PC Specs:
CPU: Intel i7 4790k
Motherboard: ASUS Maximus VII Hero
RAM:G.SKILL Ripjaws X Series 16GB 2 x 8GB 1600Mhz DDR3
GPU: EVGA Nvidia Geforce GTX 970
Power Supply: Cosair RM 750W
HDD: WD Black 1TB
SSD: Crucial 240GB
OS: Windows 10 Home
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