Laptop's Wireless Internet connection cutting out.

jimmythehamster

Commendable
Sep 23, 2016
3
0
1,510
My Laptop keeps dropping out from the wireless internet connection. It happens randomly, can be as common as every minute or as rare as every 15 minutes or so. The problem seems to be with my laptop as everything else is connected to the Router and experiences no connectivity issues.

When it loses connection it still says it's still connected to the Wi-Fi network, sometimes it will say limited connection but most of the time it says it's fine. When I run the network troubleshooter it says "The DNS server isn't responding". It will stay without internet connection for 2-3 minutes before regaining the connection itself. If I manually turn the laptop's Wi-Fi connection off and on again the connection is regained in 5 seconds or so, but obviously having to do this everytime it drops out is not ideal.

The issues seemed to start a week ago, after the latest Windows 10 update. I've tried rolling back the update but the problem persisted.

Specs:
Laptop is a Clevo W650SJ
Network adapter: Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC
Processor: Intel i7 4710MQ 2.5GHz
RAM: 8GB

Router is a Netgear Nighthawk R7000

Things I've tried.

Restarting Router, power cycle etc etc.
Changing router channel.
Moving around the house, closer to the router etc.

Eventually realised the router was not the problem. Everything else, phone, desktop PC, xbox works fine on the Wi-Fi.

Rolled back windows 10 update.
Rolled back Realtek Wireless Adapter drivers.
Installed latest drivers.
Turned off Power Management in wireless adapter settings.
Flushed DNS.
Reset Winsock.
Tried on ethernet and works fine.

I have no idea what the issue is and I feel like I've tried everything on google. Hoping that someone with a little more expertise can give me some insight. If you need files like the ipconfig or the wlan report just ask.

Any help is much appreciated.
 
Solution


Never trust what windows tells you if a driver is up to date, this only means its up to date with windows update and thats all!

I would try the drivers for the link I provided and see how you get on.

fowang

Distinguished
May 30, 2006
1,650
0
19,960


Never trust what windows tells you if a driver is up to date, this only means its up to date with windows update and thats all!

I would try the drivers for the link I provided and see how you get on.

 
Solution

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