Unstable and ocassionaly slow internet and/or ping

Exofile

Commendable
Sep 27, 2016
2
0
1,510
Hello! I apologize in advance if my post is off, I've done my best to follow the guidelines provided; http://www.tomshardware.co.uk/forum/id-2093133/wireless-connection.html

So my problem is as follows. My internet connection was fine and stable, I was able to use both 2.4ghz and 5ghz flawlessly until my friend helped me reformat my C:/ as it was needed. While I was at it, I decided to clean my PC of dust which was highly needed. I reinstalled Windows and all was well at first, until I started noticing my internet being fairly unstable. At 2.4ghz it would be slower than I could remember it being, but I could be remembering poorly. At 5ghz it would be faster, closer to my normal speed but seems to be more unstable.

My ping will start to rise out of nowhere from around 1-4 to anything from 200-1000, and usually ends up with losing connection, showing it as a limited connection. I have to run the troubleshooter which decides to reset my adapter, and it generally works. I get told it's unable to find the DNS or Default Gateway by the Troubleshooter.

I'm worried I might've come in contact with my network adapter while cleaning the PC, as the other systems ( Laptops & Mobiles) have a great connection. I've set my Router to Factory Settings, and attempted to install the latest drivers to my network adapter several times with no prevail.

My question is; Will I need to get a new Network adapter, or can I change some settings or alike to fix it?

Here is some information of use, if you need any other information, let me know;

I'm using an Asus RT-N66U Router in my house, my Desktop PC uses a Realtek 8821AE Wireless LAN 802.11ac PCI-E NIC adapter on Win10.

My ISP I believe is Telenor ( Norwegian Company) which offers us both a 2.4ghz internet and a 5ghz internet. I find that the 2.4ghz is slower, but more reliable compared to the 5ghz internet, although I could be wrong.
 
Solution
Did you move your PC at all? You would be surprised that just moving it a few feet could put it in a location with bad WiFi.

I have a few other suggestions you may want to try:
- make sure firmware on the router is up to date
-Unplug and plug in the wireless router from the power source
- Try disconnecting all other devices from the WiFi and just running your PC on it. Make sure that the router simply isn't overloaded
- Make sure windows is up to date.

Autocrat

Respectable
Sep 19, 2016
505
0
2,360
Did you move your PC at all? You would be surprised that just moving it a few feet could put it in a location with bad WiFi.

I have a few other suggestions you may want to try:
- make sure firmware on the router is up to date
-Unplug and plug in the wireless router from the power source
- Try disconnecting all other devices from the WiFi and just running your PC on it. Make sure that the router simply isn't overloaded
- Make sure windows is up to date.
 
Solution

Exofile

Commendable
Sep 27, 2016
2
0
1,510
Oh my christ. I accidentally managed to mark this as the solution on accident while I wasn't looking. Is there any way I can remove it as marked?

Anywho, The router has the latest firmware, just recently updated it, and I've attempted to restart the router both manually (Removing Power cable, waiting 30 seconds and putting back in), and through a button on the router's homepage. Neither worked.
I've attempted to run nothing but my PC on the Wifi when no-one else was home, but the issue still surfaced.
Windows I'm certain is up to date, just now checked for a new update with no success.

No luck just yet, any thoughts?