Dota 2 crashing to desktop

fupler

Commendable
Sep 28, 2016
2
0
1,510
Hello everyone,

for a long time my girlfriend is having problems with Dota 2. The game keeps crashing randomly and just closes itself.


We have tried the following to fix the problem:

  • ■reinstalled Windows 7
    ■updated all drivers, bios and hdd firmware
    ■checked for overheating, but temperatures look fine
    ■ran Memtest for about 4+ hours, got no errors
    ■started Dota 2 with several different launch options, in OpenGL, vulkan, dx9, dx11, 32bit and 64bit
    ■deleted external software like NVIDIA GeForce Experience, Logitech Gaming Software for custom keys on the keyboard

All these things didn't help. The crashes can be very frustrating, since may we have experienced about 120 crashes. Minidumps are still available and I will attach some of them(randomly selected) to the post.

Here are her system specs.

DxDiag.txt
crashdumps.zip

If any additional information is needed, just let me know.

Thank you!