Fatal1ty Z87 Killer on board network down

Charles Burch

Reputable
May 29, 2014
6
0
4,510
There was a Windows 10 update this morning. My on board network seems to be down, It worked last night. I do not see any blinking light where the Cat5 cable is plugged in. The USB WIFI dongle works for internet. How to troubleshoot on board network AS Rock Fatal1ty Z87 Killer? In device manager, Other devices, Ethernet Controller has a yellow exclamation point. Thanks.
 

Charles Burch

Reputable
May 29, 2014
6
0
4,510
Under Device manager
Ethernet Controller
Device type: Other devices
Manufacturer: Unknown
Location: PCI bus 3, device 0, function 0

Device status
The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find a driver for this device, click Update Driver.

Is this the on board network?
 

Charles Burch

Reputable
May 29, 2014
6
0
4,510
OK after several days and possibly more than a few hours, it was only a driver problem. Lucky I had a WIFI dongle on the unit to use until the motherboard network port driver could be fixed after the Win10 update. Major problem was removing the old software first. Had to use a 3rd party program removal tool to remove it and all items related to it before I could install new driver. I think next time I need to just download the driver and not use the entire Atheros Killer network software that ASRock uses.