Connecting anything other than my desktop PC crashes my whole network

cstmarie415

Commendable
Sep 28, 2016
3
0
1,510
I have an Asus RT-N65U wireless router and every time i try to connect a phone or anything else to the WI-FI it crashes the router and the internet shuts out and I have to unplug the modem and reboot the router to get the internet working again.

This is very strange due to the fact that i have been using the same internet set up for about 2 weeks now with no issues whatsoever. About two days ago all of a sudden connecting anything to the WI-FI just crashes the router. Even tried hard-wiring an ethernet to my wife's laptop and the connection lasted a little longer before dropping but the router still crashed.

If i have just my desktop plugged in the connection stays strong and stable so im wondering if having multiple connections on the router is overheating it or something or maybe it could be a IP issue where the IPs are conflicting for some reason.

Any help or input would be much appreciated.
 

BadAsAl

Distinguished
When you first got this router, did you do any custom configuration other than just setting up the wireless network and security settings?
Try unplugging everything from the modem and router, this includes the coax cable to the modem or DSL line and power from both. Wait a few minutes then plug only the modem back to power and coax or DSL line. Wait another few minutes. Plug router power in and then plug the LAN cable to the modem.
See if that makes any difference.

You should be able to have multiple connections, wired and wireless, without issue.
 

cstmarie415

Commendable
Sep 28, 2016
3
0
1,510


No I didn't do anything custom to it at all. I just did the quick setup and everything was working fine for the past two weeks, then all of a sudden cant have anything connected other than my computer, and if i do connect anything else to the router it just crashes and i have to re boot everything and start over.

Ill try what you are suggesting and see how it goes. Thank you.
 

cstmarie415

Commendable
Sep 28, 2016
3
0
1,510
So now I found out that connecting to the 5ghz wifi connection is what is crashing my router.
What is the fix for this and what do I do from here. I did a factory reset and everything and it still hasn't made a difference.
Just wondering if there is any settings i can change in order to fix this because using the 2.4ghz connection is slow from a distance and just isn't realistic being as my connection is set up up stairs and we spend alot of our time downstairs which is where the 5ghz connection comes in handy.
Any input or solutions would be beneficial. Thank you.