Artifacts and Drivers Crashs. Mostly on cold boot

Toggle sidebar Toggle sidebar
Z

Ziboo

Commendable
Sep 29, 2016
15
0
1,510
Hi,

I don't know where to go or what to do anymore...

My rig worked for 1.5 years now without any issues, and now I have strange artifacts on the screen, sometimes pink pixels all over, sometimes black triangles, sometime just nvidia drivers that crash and restart or not, sometimes just the display that stop, but the pc never crash, just the display, and I need to do a hard reboot.

bug.jpg

IMG_20160925_155823.jpg

IMG_20160929_222153.jpg


I went to a Pc Repair Store, the guy didn't find anything. He tested the GPU for 10 hours, tested the RAM, rebuild the case, nothing...

I though it could be windows, I formatted, reinstall windows, same thing...

I tried with another Graphic Card, I had artifacts too (I think it would be very unlucky to have 2 faulty GC but... why not)

The issue happens mostly on cold boot, when my rig was off for 1 or 2 hours.

Sometime I can play games for 5 hours straight without any bugs... (Hitman, Deus Ex Mankind, all in Ultra)

So I really don't know what's going on....

Is it the graphic card ?
Is it the motherboard ?
Is it the cpu ?
Is it the PSU ?

I hope someone can help me here, because even if I wanted to buy a new piece of hardware, I don't even know which one to replace

Thanks for anyone who can take the time to help me.

Following my config:

Monitors: 2 x 1920x1200
OS: Windows 7 SP1
MB: Gigabyte GA-Z97X-Gaming 5
CPU: Intel Core i7 4770K - Processeur
GC: MSI GeForce GTX 970 4 Go (Drivers 372.90)
FAN: Noctua NH-D14 SE2011
PSU: Corsair CX600M
RAM: G.Skill Ares F3-1600C10D (2 x 8 Go) Dual Channel - PC3-12800 (1600 MHz) - 10-10-10 2N - 1,5V

Edit:
I unplunged my GC and plug my monitor on the onboard vga. So far, no artifacts... So I don't know if it's the GC, the motherboard, or psu...

 
Sort by date Sort by votes
chemmajorp53

chemmajorp53

Dignified
Apr 5, 2013
3,160
1
15,010
How did you uninstall your old drivers? I'd try using DDU if you were just uninstalling them from the control panel before. I'd also run a full memtest (memtest86 has one). It's probably not the psu or the motherboard or it would blue screen. My best guess would be the graphics card or the RAM. If you have another computer i'd also test the gpu in that to see if it works. If all else fails there's always the option of backing up your data and doing a clean install of windows.
 
Upvote 0 Downvote
Z

Ziboo

Commendable
Sep 29, 2016
15
0
1,510
Hi chemmajorp53,

Thanks for your answer.

I'm not sure you read everything, but I did a clean format and reinstall of windows.

Before that I indeed removed the drivers with DDU.
Ram has been tested with Memtest and nothing wrong.
 
Upvote 0 Downvote
O

Obakasama

Distinguished
Apr 30, 2014
3,427
193
18,090
A mod can change that if you ask them.

I think another thread mentioned a similar situation could be related to a power supply issue.

What is concerning is you state you took it to someone to check and they didn't find anything. Do you know what they ruled out?
 
Upvote 0 Downvote
Z

Ziboo

Commendable
Sep 29, 2016
15
0
1,510
So I just plugged a GTX 960, and for now I don't have any artifacts.

The thing is, the 960 doesn't need as much power than my 970 (I have to cord plugged on the 970 only one on the 960)

So I still don't know if it's the GC or the PSU ....
 
Upvote 0 Downvote
O

Obakasama

Distinguished
Apr 30, 2014
3,427
193
18,090
The only time I had artifacts was when my graphics card became a bit loose. Reinstalling it helped. So this is a possibility. (Perhaps dust getting into the slot?)

I had concerns it could have been the PCI slot itself if any graphics card you installed had the same issue. (Which is why I asked whether you had tried the other slot.)

If you haven't already, download a hardware monitor like HWMonitor to look at the voltages your PSU is running. It's not a stress test but at least a starting point to check on your PSU. Certain variations on power delivery are deemed unsafe or indication the PSU is failing. (Off the top of my head, I think it's 5% on the 5V and 3.3V reading and 10% on the 12V. I'd need to find the thread I came across with that info. Or perhaps someone more knowledgeable could verify.)

On paper, your PSU should be fine. It should have enough to power the GTX 970. Incidentally, was the other graphics card which had artifacts earlier also the same GTX 960 you refer in the last post? (The trouble started with the 970 as I understand it.)
 
Upvote 0 Downvote
Z

Ziboo

Commendable
Sep 29, 2016
15
0
1,510


Thanks for your answer.
Yes the trouble started with the 970.
Right now I have no trouble at all with the 960.
The other on I tested, I don't remember the model but it was a old card I think, maybe it required a lot of power too.

I wish I can use HWMonitor , but right now, every time I tried my 970 I had artifacts and could not even start using windows.
 
Upvote 0 Downvote
Z

Ziboo

Commendable
Sep 29, 2016
15
0
1,510


Memtest has been running already with no issues.
 
Upvote 0 Downvote
O

Obakasama

Distinguished
Apr 30, 2014
3,427
193
18,090
Out of curiosity, when you get these artifacts on a particular boot up, when do they appear? I.e., during BIOS, after BIOS screen and during Windows boot up, etc. (The thought is if it occurs during BIOS, then it sounds like a hardware issue. If only during Windows then it's driver related even though you've used DDU.)

I think I misread what mdd1963 wrote. https://www.raymond.cc/blog/having-problems-with-video-card-stress-test-its-memory/ may be of some help when it comes to the graphics card onboard memory. Have a read and see if it may be of use.

With the 970, the only other thing I can suggest trying is see if you can launch Windows into safe mode and see if the issue persists.
 
Upvote 0 Downvote
Z

Ziboo

Commendable
Sep 29, 2016
15
0
1,510


The issue appear just after windows logo.
I had a lot of "Nvidia kernel driver failed" or something like that.
For what I tested, in safe mode I didn't have any issue.

The thing is that I reinstall windows, so the drivers are as clean as they can be...
 
Upvote 0 Downvote
O

Obakasama

Distinguished
Apr 30, 2014
3,427
193
18,090
Ah... in that case I would lean towards a driver issue, even though you've been as thorough as you can with DDU. That you didn't get an issue in safe mode points to this, because if it was a persistent (rather than intermittent) hardware issue it should still occur during safe mode. At least, this is my reasoning and expectation.

Have you ever had a blue screen of death occur?Other error messages? With similar error messages there are suggestions it could be a voltage issue, usually with overclocking but could be a supply issue. In some cases it has been suggested to adjust the voltages to a stable state.

By all means, try the 970 in another PC to rule out a faulty graphics card. I'm sure others can also contribute towards troubleshooting when you get some additional results.
 
Upvote 0 Downvote
Z

Ziboo

Commendable
Sep 29, 2016
15
0
1,510
Thanks for taking the time to answer again

I didn't have any BSOD, just the display that crash, but computer was still running on the background I think.
I reinstall Windows, with the last Nvidia drivers, so I'm guessing it's pretty clean install.
I also reset the CMOS to be sure, everything in the BIOS is set to AUTO, and I never had any issue with it for the past 1.5 years I had this config..

I will try the card at work on monday to see if it's working there, I let you you know.
 
Upvote 0 Downvote
O

Obakasama

Distinguished
Apr 30, 2014
3,427
193
18,090
No problem. Keep an eye, perhaps even camera ready, for those error messages.

At the moment, the only other thing I can think of is whether the particular driver you've tried to install is somehow problematic. I don't know if it would even work, but if a hardware issue is ruled out after you've checked on Monday; and artifacts persist on your own PC perhaps installing an older driver to check could be an option.
 
Upvote 0 Downvote
Z

Ziboo

Commendable
Sep 29, 2016
15
0
1,510


Good news ? do you mean because now we can be sure it's the 970 who's failing ?
 
Upvote 0 Downvote
O

Obakasama

Distinguished
Apr 30, 2014
3,427
193
18,090
Good news insofar the 960 works. Also rules out a PCI slot problem.

The 970 remains an unknown at the moment. (The way to check is installing the 970 on a different PC. If it works then it is something specific to your PC which we haven't identified yet.)
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom