Can't get CAT6 outlet to work

catagon87

Honorable
Jul 25, 2016
3
1
10,510
So I have comcast. The wifi in my house is working fine. The router is in the basement. I wanted to set up an access point on the second floor as the signal is pretty weak. I connected the ethernet to my computer and into the cat6 in the wall, tried both, no internet connection. Lugged my computer down into the basement and hooked a router into the modem, was able to set up wifi just fine... I hooked my computer into the router and internet works just fine. So I hooked the cable to the modem, then hooked the modem to the WAN port on router, then hooked a LAn port on router to my network switch. Went upstairs to try again. No internet. I came down, hooked up directly to the switch, and the internet works (very fast).
I ran an end-to-end test on the cable in question, and it says that the cat6 I tested was connected to the ethernet that is going into the switch in the basement. It was the same cable. Normally i'd chalk it up to being a faulty cable, except no other cat6 outlets in the house work.
I tried it on my windows box, and got the following error in my "network diagnosis": Ethernet does not have valid ip config
 
Solution
1. "The router is in the basement." I wish they would stop doing this.
The basement is the absolute worst place to have the main router and WiFi source.

2. Wall ports. Is there an actual connection from that wall port all the way to the router?
One end of that Cat6 is in the wall upstairs...where exactly is the other end?

USAFRet

Titan
Moderator
1. "The router is in the basement." I wish they would stop doing this.
The basement is the absolute worst place to have the main router and WiFi source.

2. Wall ports. Is there an actual connection from that wall port all the way to the router?
One end of that Cat6 is in the wall upstairs...where exactly is the other end?
 
Solution