Headphone not connecting

kenny_31

Commendable
Sep 30, 2016
1
0
1,510
Hello i have an alien ware alpha and my mouse and keyboard work with all the USB ports but for some reason it refuses to let any of my headphones connect with USB. it says usb not reconized or in some cases wont say anything at all Please HELP!!!
 

Lutfij

Titan
Moderator
1| Which Alienware Alpha do you own? It'd be a good idea to pass on the SKU to your unit to better understand the I/O on it. Please include your OS as well.
2| Have you made sure your BIOS for the unit is up to date?
3| You also will need to provide the make and model of your audio equipment/culprit headset.