Help With Ramdom BSODs

Yung Bob

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Dec 23, 2015
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4,510
My PC has been acting weird lately. Randomly when I start it up sometimes I will get the BSOD with a different error each time, one being MEMORY MANAGEMENT, another being SYSTEM SERVICE EXCEPTION, and the other one I got was FAULTY HARDWARE CORRUPTED PAGE. I think I may have gotten some other ones but didn't get the chance to write them down. Each time I get the BSOD it will say collecting data, then we will restart your PC. After it restarts my PC is back to normal and I can use it just fine most of the time. Today I started it up and my task manager would not open and some of my games wouldn't open. Weird stuff like this has been happening lately and it's really bothering me.

I have cleared my hard drive and reinstalled windows twice since it started, but it still happens. My initial thought of what might be causing the problem is this new RAM I installed. I had originally had two single sticks of G.Skill RAM (F3-17000CL11S) and I wanted more so I bought a pack of two 4GB sticks (F3-17000CL11D) to upgrade. The sticks are basically identical, other than the fact that the two new sticks I bought are dual rank and the older ones are single. The other difference is the color of the chip or whatever on the actual stick (I'm not sure if that makes a difference, one is black one is green, you can see it in the picture below). Other than that the specs are exactly the same.

I thought the RAM might be the problem so I used Windows Memory Diagnostic to see if there were any problems with the RAM. The first time I used it I had all four sticks in my PC. I then used the Diagnostic for each individual stick. Every time I did I got the same message saying "Hardware problems were detected. To identify and repair these problems, you will need to contact the computer manufacturer." I would also like to point out that every time I tried to do the test it would never make it past 6%. Sometimes it would stop on 2% or 3%, and the most it stopped at was 6%, when it stopped it would just freeze.

This made me think that the problem may be something other than the RAM. I believe this because all the RAM sticks are basically identical like I said before. I also don't see these two new sticks of RAM being broken along with my two old ones. I'm not sure what else it could be, I thought maybe my motherboard or something, but I'm not sure.

Thank you for taking your time to read this and hopefully you can help me solve my problem.

PC Specs:
Motherboard:Asrock fatal1ty z97x killer
CPU: i7-4790k
GPU: GTX 970
RAM 16GB
OS: Windows 10

Pic of BSOD:

02b46aedcc3c46a8a042dbb890ce02f8.png


Two different RAM sticks (I have two of each):

45a4fcdb51c74477bf05bcf2b9032447.png
 
Solution
Keep us updated, quite often the BIOS will take care of it, they generally have a ton of compatibility updates for DRAM in each BIOS update

Yung Bob

Reputable
Dec 23, 2015
6
0
4,510
Hey Tradesman1, thanks for replying! I am not sure that changing the voltages will fix anything, but if you think I should I will try it. My only concern is that when I did the Windows Memory Diagnostic it said that there were hardware problems for each individual stick of RAM so I was thinking that it may be something other than the RAM causing the problem like my motherboard or something. Anyway thanks again for replying and if you think that changing the voltages will solve my problem completely then just let me know. I will just have to find the setting for VCCIO in the BIOS because I only know where to find the setting for the DRAM voltage.

 

Yung Bob

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Dec 23, 2015
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4,510
Ok, so I updated the BIOS before I tried to increase the voltages. After I updated the BIOS I ran the windows memory diagnostic and it ran through just fine and didn't report any hardware problems. I am assuming it might be fixed now, but am not sure. I guess I'll just have to wait and see if I get another blue screen. I will probably run the diagnostic on each stick individually again just to see what happens. I did not increase the voltages after updating the BIOS, though. Do you think I should increase them now or only try it if I get another blue screen? Anyway thanks for the help so far, hopefully its fixed now.

 

Yung Bob

Reputable
Dec 23, 2015
6
0
4,510
Alright, I'll let you know if anything else happens. Thanks for the help!

 

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