- Aug 6, 2016
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So let me start off by saying that I usually do not do Macs. I am trying to help a friend. He says that he has not turned this thing on for months. In fact, when he gave it to me, it was in a box with the foam on the corners.
I turn it on, and the there is a grey screen with a spinning gear. I figure that the HDD may need to be recovered, so I threw DiskWarrior 4.4 DVD in there, and it took a LONG time to boot. But when I was finally able to click on "Rebuild" it threwme a 4103 error saying that the disk being rebuilt is in use. That's impossible. If I am not mistaken, this she a be a pre-installation environment, right? So the HDD should not be used at all. I've tried this 5 times already. I tried using Command+R and Option to get to the recovery partition, but it just shows the HDD (which is labeled "Untitled -1" by the way").
I feel like that the hard drive needs to be replaced, but wanted to reach out, just in case I may have missed something. We have an Apple store about 90 mins out, but I feel like he will have to pay an arm and a leg for it. Again, I am not familiar with Macs. Also, I do not have another Mac, so I cannot use the "T" method. Thanks in advanced guys.
I turn it on, and the there is a grey screen with a spinning gear. I figure that the HDD may need to be recovered, so I threw DiskWarrior 4.4 DVD in there, and it took a LONG time to boot. But when I was finally able to click on "Rebuild" it threwme a 4103 error saying that the disk being rebuilt is in use. That's impossible. If I am not mistaken, this she a be a pre-installation environment, right? So the HDD should not be used at all. I've tried this 5 times already. I tried using Command+R and Option to get to the recovery partition, but it just shows the HDD (which is labeled "Untitled -1" by the way").
I feel like that the hard drive needs to be replaced, but wanted to reach out, just in case I may have missed something. We have an Apple store about 90 mins out, but I feel like he will have to pay an arm and a leg for it. Again, I am not familiar with Macs. Also, I do not have another Mac, so I cannot use the "T" method. Thanks in advanced guys.
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