Need urgent help! Bluetooth corrupted by software.

Zixith

Honorable
Oct 1, 2016
34
0
10,530
So recently I got myself a Gigabyte GC-WB867D-I wifi/bluetooth card so I could connect my logitech bluetooth mouse and keyboard. I was having trouble initially trying to get bluetooth to work but then I found a driver that finally solved the problem. So for the next hour bluetooth worked fine with my keyboard and mouse and I was elated to say the least.

Then I wanted to connect my PS4 controller and emulate it like an xbox 360 controller using the program "DS4 Windows", after installing that an being able to run my PS4 controller as an xbox controller for about half an hour in game, I decided to restart my computer. I did that and now my PS4 controller wouldn't connect to my PC although my keyboard and mouse were fine.

The PS4 controller would disconnect 3 seconds after connecting. Soo I thought maybe it's some sort of driver issue, and I went into the "SCP driver" that the "DS4" app created and installed the "SCP driver". Restarted and since then my bluetooth has stopped working, I uninstalled SCP driver using the same program in the "SCP driver" folder that the DS4 app created and re-installed the same bluetooth driver that I installed to get it to work, and it did work, so I connected my bluetooth keyboard and mouse and I restarted once again, at the windows login screen the keyboard worked fine, as well as the mouse, however, after logging in, the keyboard and mouse both disconnect and I am left unable to control my PC so I restort to using teaamviewer on my laptop to connect to it and control it.

At this stage I go into device manager and the bluetooth radio "intel bluetooth radio" or something similar to that shows up but the icon has the yellow exclamation marked triangle. I uninstall the driver and re install that same driver I used in the beginning (I have deleted those damned DS4 and SCP driver files by now) and it works again, until I restart my computer again, which is where the problems arise again. Everytime windows restarts, it looks like the bluetooth drivers become corrupt ever since that dreaded DS4 program did something to my computer.

I don't know what to do please help me!!

TLDR; "DS4 Windows" Software and "SCP Driver" software for PS4 controller's bluetooth function seemes to have corrupted my bluetooth card, help required!

 
Solution
You said it corrupted your bluetooth 'card'. If you can try, get it replaced if it is in warranty. The drivers which you got, Were they official or you just picked them randomly from the web? If you have an anti-virus then run a scan just in case. From device manager, right click the device driver and click disable then enable it again. If you can from the internet, get yourself official drivers for the card by googling the name of it. Then uninstall the drivers by going in device manager. Install the drivers from the setup. Hopefully, this will solve it.

Zixith

Honorable
Oct 1, 2016
34
0
10,530
Can someone help me pleasee, my computer is basically unusable without bluetooth functionality and it's upsetting since the card cost me a fortune only for it to be destroyed by a malicious program :'(
 

Zixith

Honorable
Oct 1, 2016
34
0
10,530
I've system restored to a point before the install of the corrupted driver and the bluetooth seemed to have worked. But the problem persists, it seems as though the driver becomes corrupted after every restart, this doesn't make sense, any help?
 

Aditya657

Distinguished
Apr 11, 2015
69
0
18,660
You said it corrupted your bluetooth 'card'. If you can try, get it replaced if it is in warranty. The drivers which you got, Were they official or you just picked them randomly from the web? If you have an anti-virus then run a scan just in case. From device manager, right click the device driver and click disable then enable it again. If you can from the internet, get yourself official drivers for the card by googling the name of it. Then uninstall the drivers by going in device manager. Install the drivers from the setup. Hopefully, this will solve it.
 
Solution