HTTP 403 Forbidden Unauthorized IP address problem

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Multipack

Multipack

Honorable
Sep 5, 2016
4,283
3
9,960
I have been getting a 403 error for a few days on a community website that I have used for years, but I have asked several people who use the site and they are able to access it fine. A staff member there also confirmed there was no ban on my profile.

Have tried clearing cache, cookies, everything from all devices I visit the site on and also resetting router. It's a cross-browser problem, and I am able to acces the site via a web proxy. Anybody got any ideas?

Thanks!
 
Solution
greens
Call your ISP and tell them to assign you a new IP immediately as somehow they have allowed their service to be associated with criminal activity according to your administrator.

In the US this would be a 2 minute phone call, i know the UK has to deal with some different stuff there, but it should certainly be doable.
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greens

greens

Splendid
Jan 27, 2012
3,773
7
26,965
Are you in a country known for shady internet practices?

I ban Eastern Europeans, African, South American, Pacific Islands, and chinese IPs from anything I host.

You can block more than just an individual IP.

In that same vein i use a VPN and find i am often IP banned for using a VPN hosted in one of the above countries.
 
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ronintexas

ronintexas

Judicious
Dec 10, 2012
5,911
0
32,960
Are you connecting to the root of the website, or jumping to a specific page within the website via bookmark? Sometimes the bookmark may become invalid - Apache servers often indicate a 403 forbidden when requesting a specific link that is invalid.

The other issue may be that your IP address could be banned in their software (Wordpress and other community forum software often flag IP addresses as potential spammers and ban the IP) - that could be why you are able to connect via a web proxy.
 
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Multipack

Multipack

Honorable
Sep 5, 2016
4,283
3
9,960


No am in UK and have been a member for 10 years lol. I have good friends there. I have hosted websites in the past so am fairly familiar with network protocol and guess my IP range couldve been banned but am with the most popular ISP in the country.. I can ping it too which is odd.

 
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Multipack

Multipack

Honorable
Sep 5, 2016
4,283
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9,960


No not banned and no not connecting to protected directories. Just the usual login/homepage that I always used.
 
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greens

greens

Splendid
Jan 27, 2012
3,773
7
26,965
Call your ISP and tell them to assign you a new IP immediately as somehow they have allowed their service to be associated with criminal activity according to your administrator.

In the US this would be a 2 minute phone call, i know the UK has to deal with some different stuff there, but it should certainly be doable.
 
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