- Oct 3, 2016
- 5
- 0
- 4,510
Hey guys, i would just like to say that I have been lurking these forums for literally years for various PC problems and your solutions have helped me out in the past. So, thank you.
This time however, I can't seem to get a solid answer to what is causing my system to crash.
First: here is my PC. It's a prebuilt IBuyPower.
http://www.newegg.com/Product/Product.aspx?Item=N82E16883227507
Alright, so starting from the very first day I got the computer I had this problem (BSoD then boot disk failure) while installing games from Steam. I called tech support and they mentioned that maybe I had a loose wire to the HDD caused by shipping. I made sure all wires and cables were secure and I only encountered this problem occasionally since. I would only get this error if I was installing a big game (40 - 60gb) and doing something else like going on the internet or going in and out of Steam during the download/install. Even still it wasn't a regular occurrence. EDIT: i do remember having this issue happen a couple of times while playing DOOM (2016).
After installing the Anniversary update for Windows 10, this problem got much worse. Now, the computer doesn't last more than 10 - 20 minutes before BSoD then boot disk failure. If I reboot the PC at this stage, it boots normally only to crash again. I ran a Seatools test on the HDD and the only test I could run before the PC crashed again was a short test - it passed. I tried reinstalling windows and it says it can't find the drive or some language, sorry I don't remember the exact words here.
Since the PC is still under warranty I did an RMA for a new HDD which is being shipped out to me now. Today I called tech support again to see if the new drive was shipped yet and the guy said my problems could be a RAM issue which is the first I've heard about this.
So, could you guys help me out here? Does it sound like I have a software or hardware issue? And could it be as simple as the RAM not being seated right? I am no stranger to replacing PC parts but if I could avoid having to reinstall windows on a fresh HDD, that would be great. Or even worse, replacing the HDD and doing all those installs all over again only to find out that the RAM was the problem all along.
Thanks guys.
This time however, I can't seem to get a solid answer to what is causing my system to crash.
First: here is my PC. It's a prebuilt IBuyPower.
http://www.newegg.com/Product/Product.aspx?Item=N82E16883227507
Alright, so starting from the very first day I got the computer I had this problem (BSoD then boot disk failure) while installing games from Steam. I called tech support and they mentioned that maybe I had a loose wire to the HDD caused by shipping. I made sure all wires and cables were secure and I only encountered this problem occasionally since. I would only get this error if I was installing a big game (40 - 60gb) and doing something else like going on the internet or going in and out of Steam during the download/install. Even still it wasn't a regular occurrence. EDIT: i do remember having this issue happen a couple of times while playing DOOM (2016).
After installing the Anniversary update for Windows 10, this problem got much worse. Now, the computer doesn't last more than 10 - 20 minutes before BSoD then boot disk failure. If I reboot the PC at this stage, it boots normally only to crash again. I ran a Seatools test on the HDD and the only test I could run before the PC crashed again was a short test - it passed. I tried reinstalling windows and it says it can't find the drive or some language, sorry I don't remember the exact words here.
Since the PC is still under warranty I did an RMA for a new HDD which is being shipped out to me now. Today I called tech support again to see if the new drive was shipped yet and the guy said my problems could be a RAM issue which is the first I've heard about this.
So, could you guys help me out here? Does it sound like I have a software or hardware issue? And could it be as simple as the RAM not being seated right? I am no stranger to replacing PC parts but if I could avoid having to reinstall windows on a fresh HDD, that would be great. Or even worse, replacing the HDD and doing all those installs all over again only to find out that the RAM was the problem all along.
Thanks guys.
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