New MSI GTX 1080 Resolution and Restart Problems

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camdoz86

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Aug 13, 2014
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Have a brand new MSI Sea Hawk GTX 1080 that is on the newest drivers. Whenever I open games it is only rendering them in standard def 4:3 no option for HD. The desktop renders is set to 1920 by 1080 but when I open a game it switches to 800 by 600. I clicked use Nvidia resolution setting in the Nvidia control panel, as apposed to windows, and when I hit the windows display options, it wont allow me to select any other resolution than 800x600, its greyed out. Also when I use MSI afterburner or EVGA precision to boost my clock a little bit the system freezes up and restarts whenever I perform an action after the overclock like opening a program or even hitting the start menu, so is this card broke as hell? I have tried restarting, removing and reinstalling drivers, etc.
 
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camdoz86

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Aug 13, 2014
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Nope, my friends are out of state gamer friends across the country and I work from home, i know no one with a desktop here, honestly.
 
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Houdtje

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Oct 5, 2016
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Would be helpful if you could test it but ok. The only thing i would suggest now is to go to a techshop and let them take a look at it. Or you could wait till someone else reacts on this thread.
 
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camdoz86

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Aug 13, 2014
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Are tech shops with knowledgeable staff even a thing anymore lol? Any person I've seen in computer or electronics shops in my city doesn't know their ass from third base.
 
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Houdtje

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Oct 5, 2016
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Yeah that's true in some cases.
Maybe post a thread on Reddit? I tried that too and got some great responses.

 
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James Mason

James Mason

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Jan 2, 2014
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If you have graphics or driver issues, one of the most common fixes is a clean uninstall and removal of your graphics drivers.

To uninstall your drivers, first download and run Display Driver Uninstaller, and follow it's recommendations of booting into safe mode and ect.
(This is a direct download link so you don't grab the wrong version)
http://www.guru3d.com/files-get/display-driver-uninstaller-download,20.html

You'll download a compressed file called "[Guru3D.com]-DDU.zip"
Right click and choose extract.
Go into the folder and run the DDU v##.##.exe
This will extract more files to this folder.
Run Display Driver Uninstaller.exe
Choose Yes when it asks you to boot into SafeMode.
After you've rebooted into safe mode.
When DDU comes up, if it hasn't selected your GPU manufacturer (Nvidia/AMD/Intel) then choose it from the drop down list
Press the Clean and Restart option
If a window comes up asking to disable the Windows automatic installation of display drivers click yes.

After (or before removing the old drivers, just put the new ones on the desktop or somewhere handy) rebooting back into Windows, manually download the latest drivers from Nvidia or AMD, don't use auto detect, choose you GPU model and OS from the drop down lists.
Nvidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
AMD: http://support.amd.com/en-us/download
 
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camdoz86

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Aug 13, 2014
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Thanks. Yeah I did this a bunch, was on with Nvidia support last night. Removed and reinstalled the drivers till I was blue in the face. I'm definitely running the latest driver.
 
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camdoz86

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Aug 13, 2014
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Per Nvidia's instructions I removed them with DDU from Guru3D, the utility everyone recommends. It booted me in safe mode, did a clean and restart, and then I made sure to check that nvidia applications and a few other hidden things they recommended I check were removed manually. Then I reinstalled with the drivers from their website, using the link they provided.
 
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camdoz86

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Aug 13, 2014
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Well I'll try a few more things then I'll do that...What a horrible experience for something I've been waiting 6 months for, I'll never buy MSI again that's for damn sure, I was unsure about them in the first place.

If anyone else out there has any more suggestions I would really appreciate it, I feel like walking into rush hour traffic right now. Thanks.
 
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camdoz86

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Aug 13, 2014
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Yes I know. Computer is tip top, super stable, never had an issue with my gtx 780 or any other strange issue like this whatsoever. Seems logical that the card would be the source but yes indeed I actually have no clue...
 
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