Problem Connecting to Wireless Network

myitinos

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May 19, 2015
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Hey guys,
like the title it's my laptop that have a little problem connecting to some wireless network.

My laptop is Acer V5-552G and the wireless card is still stock, it shows as Broadcom 802.11n Network Adapter (I don't know how to see the exact model). Driver version is 6.30.223.256 (dated 2 Jun 2013). It's the driver provided by Windows 10 (build 14393) and not from Acer, if I instal the Driver from Acer my Laptop always got bluescreen error when there is a network activity.

O.K. now the problem. Lately I've been noticing that sometimes when I try to connect to a network the Wi-Fi Adapter is restarted midway which makes me unable to connect to said network (mainly smartphone wireless hotspot tethering).

Today I checked the event viewer for an answer and I found it.
"The Network Diagnostics Framework"
seems to be the one that has been restarting my Wi-Fi adapter, the reason was
"Root Cause: Wireless association to "#Network SSID#" failed
A response was not received from the router or access point."

lately this happen midway when I have successfully connected to said network and browsing the internet and suddenly the Wi-Fi adapter restarted.

So I would like your kind opinion on this matter, and how to fix it.
 
"A response was not received from the router or access point"

The problem could be related to your router rather than your laptop's wireless adapter.
Try to borrow another router to install in place of yours for testing purposes, then see if the problem is still occurs.
 

myitinos

Reputable
May 19, 2015
56
0
4,660


Hey, thx for the reply. It actually happens on some router (not always just sometimes), not just mine (mine is actually a hotspot tethering from phone not an actual router).