Troubleshooting RAM Upgrade

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DrDahl

Commendable
Oct 7, 2016
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1,510
I have an old Intel MB (DH55TC, http://www.newegg.com/Product/Product.aspx?Item=N82E16813121394) and I've been trying to install a new RAM upgrade (to http://www.newegg.com/Product/Product.aspx?Item=N82E16820231442) and every time I try to boot up, the computer boot cycles. I'm able to get into the BIOS, reset to default, and change the CAS latency to the appropriate settings. I've tried installing them one at a time but it either reboots or (rarely) freezes on the windows load screen. Every time I put the old RAM (http://www.newegg.com/Product/Product.aspx?Item=N82E16820134792) back in, it boots up fine.

The new RAM is compatible as far as I know (16gb is the max for the Mobo, DDR3, 1333Mhz, Voltage rated and set for 1.5V).

Is the new RAM broken? Should I update the BIOS again (I did recently after reinstalling windows on a new SSD)? Should I make some other updates/changes to windows when it's booted up with the old memory?

Thanks
 
Solution
Lutfij
1| Make sure your BIOS is up to date. If you've updated to the latest what did you update it from? Often times updating it from a very old version to the latest in one swoop can result in BIOS corruption or error. You should update your BIOS manually with the BIOS file on a USB drive.

2| In theory just about any DDR3 ram can drop into your board no matter what frequency it is above 1333MHz, the board will drop it down to 1333MHz but it's a known fact that Intel's boards are a little too picky when it comes to the rams you use in it.

3| Try and run only one stick and see if the system boots up. If that works try and boot off of two sticks of ram from the G.Skill kit. If that works try and boot with only the other two sticks of ram...
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Lutfij

Lutfij

Titan
Moderator
Oct 7, 2009
54,283
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1| Make sure your BIOS is up to date. If you've updated to the latest what did you update it from? Often times updating it from a very old version to the latest in one swoop can result in BIOS corruption or error. You should update your BIOS manually with the BIOS file on a USB drive.

2| In theory just about any DDR3 ram can drop into your board no matter what frequency it is above 1333MHz, the board will drop it down to 1333MHz but it's a known fact that Intel's boards are a little too picky when it comes to the rams you use in it.

3| Try and run only one stick and see if the system boots up. If that works try and boot off of two sticks of ram from the G.Skill kit. If that works try and boot with only the other two sticks of ram. Hopefully you can narrow down a faulty stick of memory and if so will be entitled to an RMA, return or refund.

4| If that doesn't work, with all 4 sticks of G.Skill ram installed, go into BIOS and set your latency's to 9-9-9-24 while setting voltage to 1.5v and the ram frequency to 1333MHz. See if that works.
 
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