- Oct 7, 2016
- 2
- 0
- 1,510
Ever since doing a Windows update on 3/10/16 my PC has been unable to connect to the Internet. On the bottom right corner where the network is shown, it has a red circle with a cross in it which says 'not connected - no connections are available'.
When I troubleshoot, it says 'there might be a problem with the driver for the ethernet adapter'. I've tried at least 5 different drivers, none of which have worked when each one used to in the past, before doing the Windows update.
I thought that the problem could be my network card, so I bought a new one, which didn't fix anything and gives me the same message about the drivers. I've gone through the properties and settings of the ethernet adapter and everything is how it should be. I've updated my motherboard BIOS and have tested my ethernet cable on other devices to make sure that it works, which it does. I even tried tethering my Android phone to my PC to see if that would work, but even then I get the same message about having no connections available, and troubleshooting yet again gives me the same message about the drivers for the adapter.
I've uninstalled and reinstalled the adapter multiple times with no success. I can't roll back my windows version to before the update and I don't have any system restore points so I can't go back that way. I've tried resetting my PC, but then I just face another problem where my mouse and keyboard don't work on the keyboard layout setup screen, so I can't go through with resetting the OS.
It seems like I've tried everything I can and nothing has helped me in the slightest and it's getting pretty frustrating to have no Internet access on my PC.
When I troubleshoot, it says 'there might be a problem with the driver for the ethernet adapter'. I've tried at least 5 different drivers, none of which have worked when each one used to in the past, before doing the Windows update.
I thought that the problem could be my network card, so I bought a new one, which didn't fix anything and gives me the same message about the drivers. I've gone through the properties and settings of the ethernet adapter and everything is how it should be. I've updated my motherboard BIOS and have tested my ethernet cable on other devices to make sure that it works, which it does. I even tried tethering my Android phone to my PC to see if that would work, but even then I get the same message about having no connections available, and troubleshooting yet again gives me the same message about the drivers for the adapter.
I've uninstalled and reinstalled the adapter multiple times with no success. I can't roll back my windows version to before the update and I don't have any system restore points so I can't go back that way. I've tried resetting my PC, but then I just face another problem where my mouse and keyboard don't work on the keyboard layout setup screen, so I can't go through with resetting the OS.
It seems like I've tried everything I can and nothing has helped me in the slightest and it's getting pretty frustrating to have no Internet access on my PC.
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