REcovery External hard drive

cgbarber71

Commendable
Oct 8, 2016
1
0
1,510
I have a
WD 4TB My Book Desktop External Hard Drive - USB 3.0 - WDBFJK0040HBK-NESN it has a lot of valuable information one it. How much would id cost to recover it. It just stopped working. Connie Barber
 
Solution
Hi there cgbarber71,

Sorry that you are facing some issues with your WD drive. :(

Is the drive even powering up? Is the drive recognized by Disk Management and Device Manager?
Have you performed some troubleshooting steps?
I believe you can try something simple as just attaching the drive with a different cable to another computer.

Apart from that, as the data is really important, your safest bet would be to contact a data recovery company. You can check WD's Data Recovery Partners out: http://products.wdc.com/support/kb.ashx?id=giwAFY

As for the prices of the service, I believe it would depend on what is wrong with the drive. You can just contact them and see what the guys will tell you.

Let us know how this goes,
D_Know_WD :)
Hi there cgbarber71,

Sorry that you are facing some issues with your WD drive. :(

Is the drive even powering up? Is the drive recognized by Disk Management and Device Manager?
Have you performed some troubleshooting steps?
I believe you can try something simple as just attaching the drive with a different cable to another computer.

Apart from that, as the data is really important, your safest bet would be to contact a data recovery company. You can check WD's Data Recovery Partners out: http://products.wdc.com/support/kb.ashx?id=giwAFY

As for the prices of the service, I believe it would depend on what is wrong with the drive. You can just contact them and see what the guys will tell you.

Let us know how this goes,
D_Know_WD :)
 
Solution