Can't reformat windows xp (clean) while loading Windows file, fatal error ca000021a pops-out

Ryann22

Commendable
Oct 8, 2016
1
0
1,510
I was trying to do a clean reformat of my client's window xp computer (change it to windows 7), fatal error ca000021a pops-out while on "Windows is transferring file" process. Any available fix?
 
Solution
Hi there Ryann22,

So there is not important data stored on the drive right?

I believe you can clean, partition and format the drive, before the installation.

Once you are in Windows setup:
- shift+F10 to bring up the command line.
- diskpart [enter]
- list disk [enter]
- select drive [number] [enter]
- clean all [enter]
- create partition primary [enter]
- select partition 1 [enter]
- active [enter]
- format fs=ntfs [enter]
- assign [enter]
- exit [enter]
- exit [enter]

In case the issue persists, then I believe you may need to test the drive. You can either use some DOS tools or you will need to attach the drive as a secondary one to a working machine.

As hang-the-9 suggested, there could be something wrong with the installation media as well.

Cheers,
D_Know_WD :)
Hi there Ryann22,

So there is not important data stored on the drive right?

I believe you can clean, partition and format the drive, before the installation.

Once you are in Windows setup:
- shift+F10 to bring up the command line.
- diskpart [enter]
- list disk [enter]
- select drive [number] [enter]
- clean all [enter]
- create partition primary [enter]
- select partition 1 [enter]
- active [enter]
- format fs=ntfs [enter]
- assign [enter]
- exit [enter]
- exit [enter]

In case the issue persists, then I believe you may need to test the drive. You can either use some DOS tools or you will need to attach the drive as a secondary one to a working machine.

As hang-the-9 suggested, there could be something wrong with the installation media as well.

Cheers,
D_Know_WD :)
 
Solution