RX480: no signal but graphics card IS detected by Device Manager

Cinyrus

Commendable
Oct 9, 2016
3
0
1,510
Hello - I have an older build and I recently upgraded my GPU from an old GeForce GTX460 to the AMD RX480. My motherboard had some trouble reading the new GPU until I did a BIOS update and turned on UEFI. That worked fine for a few weeks and I was enjoying Fallout 4 a few days ago when my PC suddenly lost power. I could boot back up but the GPU was no longer putting out a signal. The GPU fan is still running fine and it looks like it's on.

I uninstalled the GPU and booted using onboard graphics just fine. I tried rechecking BIOS and everything still looks good, UEFI still on, etc. I set the BIOS to default to integrated graphics and reinstalled the GPU. Everything boots up fine using integrated graphics and Device Manager says that it is detecting the RX480 and it is working. I updated to the latest AMD drivers and restarted the computer, changed BIOS back to auto-detect GPU, and booted back up - still no signal from RX480.

At a loss for what to do next. I thought it was a faulty GPU at first but it's showing as detected and working in Device Manager, just not outputting a signal. I'm using an HDMI to DVI converter that came with the GPU which worked fine before. The DVI cable is good because it's working for the onboard graphics. ...any thoughts?

This is my build: http://pcpartpicker.com/list/V9sZQV
 
Solution
enter bios and go to:
BIOS -> Configuration -> Video
select Integrated Graphics Device field and choose always disable.
save and exit.
don't worry,you can easily reset bios by removing cmos battery in case something goes wrong.

Justinsanity

Distinguished
Sep 11, 2015
229
2
18,815
This is probably a silly question, but I actually just saw a post like this not to long ago and it was because the DVI cable wasn't plugged into the GPU and was plugged into the motherboard. Are you sure you plugged the cable into the GPU?
 

Cinyrus

Commendable
Oct 9, 2016
3
0
1,510


Yes, I've tested the DVI cable on every GPU HDMI port (using the HDMI-to-DVI converter).

 

Cinyrus

Commendable
Oct 9, 2016
3
0
1,510


I thought about disabling integrated graphics but I was worried that if the GPU still wouldn't work I would not be able to get back to BIOS to turn the integrated graphics back on. Is there a way to do that?

Here is my build:

PCPartPicker part list: http://pcpartpicker.com/list/V9sZQV
Price breakdown by merchant: http://pcpartpicker.com/list/V9sZQV/by_merchant/

CPU: Intel Core i5-2400 3.1GHz Quad-Core Processor ($160.64 @ Amazon)
Motherboard: Intel DH67BL Micro ATX LGA1155 Motherboard
Memory: G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-2400 Memory ($41.89 @ OutletPC)
Storage: Seagate Momentus XT 500GB 2.5" 7200RPM Internal Hard Drive ($55.90 @ Amazon)
Video Card: XFX Radeon RX 480 8GB Black Edition Video Card ($269.88 @ OutletPC)
Case: Cooler Master Centurion 5 ATX Mid Tower Case
Power Supply: Corsair Enthusiast 650W 80+ Certified ATX Power Supply
Operating System: Microsoft Windows 7 Home Premium SP1 OEM 64-bit ($179.89 @ OutletPC)
Monitor: Samsung 2333T 23.0" Monitor
Total: $708.20
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2016-10-10 08:27 EDT-0400
 

sx57

Distinguished
Jun 7, 2008
96
1
18,660
enter bios and go to:
BIOS -> Configuration -> Video
select Integrated Graphics Device field and choose always disable.
save and exit.
don't worry,you can easily reset bios by removing cmos battery in case something goes wrong.
 
Solution