Internet very slow on one laptop

Squidy7

Commendable
Oct 9, 2016
1
0
1,510
Hey guys. My girlfriend has been having some internet issues with her new laptop, and I'm at a loss with how to solve it. [strike]She refuses to ask anyone else for help, so, here I am.[/strike]

She recently got one of these (ASUS Laptop VivoBook X556UQ-NB51): http://www.newegg.com/Product/Product.aspx?Item=N82E16834234175R

For some reason, her internet connection through this laptop is near unbearable. All of the other devices on her network get normal speeds (wireless or otherwise), except for this laptop, which sometimes degrades to dial-up speeds.

We tried uninstalling/reinstalling the wireless drivers from the manufacturer's website, but it didn't make any difference.

Does anyone have any suggestions? Thanks in advance!
 
Solution
Try connecting it to another network and see if the issue persists. Also change the location of the laptop and see if it gets better!

PetarV

Honorable
Jun 12, 2016
118
0
10,710
I recently bought a new laptop and had a similar issue.A friend told me the laptop could be buggy and I should return it and ask for a new one.It wasn't the laptops fault in my case but it may be in yours.