Computer cant see 1 network

DudeGuy123123

Commendable
Sep 23, 2016
14
0
1,510
My computer cant see 1 1 network, it was previously connected to the network, network is clearly working as all other devices are connected. I have a 4 years old Dynamode PCI WL-GI-600-11N
Network card I am currently installing latest drivers from a mobile hotspot does it need replaced as I have been having this issue for a few months but from 2.45am till some time around 4. this never bothered me before but now i am using it during these times it is a real problem.

Pls Help
 

Jester Maroc

Distinguished
Let me try to see if I understand you correctly. Your PC loses connection to your wireless network between 2:45 and 4:00 am, yet other devices maintain their connection?

It can be that you have access restrictions set in your wireless router which blocks your PC based on its IP/Mac address. What router are you using and have you checked its settings?

It is very unlikely that the problem is your wireless card. If it connects to your network it is working fine.

 

DudeGuy123123

Commendable
Sep 23, 2016
14
0
1,510


I just read it again and I realise how badly it was phrased.

My computer currently cannot see a single network but can see all others, all other device can see that network though.
It is the exact same problem I have been having for months between 2.45 am and 4 am but at a different time. Right now around 6.30 and i dont know if or when It will work again.

Aswell it doesnt work in safe mode with networking. The network card is fairly beaten up one antenna is broken at the base (but still works?) thats why I was thinking it may be the card

 

Jester Maroc

Distinguished


No worries, I have phrased stuff way worse myself before ;) especially after a late night.

Are you able to connect to any of the networks that you can see? Or are they your neighbours?

It might be worth asking one of them to allow you to connect just to troubleshoot your network card (they can give you temporary access, but you will need to disconnect if your country does not allow internet sharing between neighbours). The card should actually be able to work even without the antennae, so I don't think that is a problem.
 

DudeGuy123123

Commendable
Sep 23, 2016
14
0
1,510


I can connect to a mobile hotspot so I think its fine, I really want to find out whats happening as this is starting to get very disruptive.

" AS OF NOW MY WIFI IS RECONNECTED IF IT HAPPENS AGAIN AT SAME TIME TOMORROW I WILL TELL YOU"

 

Jester Maroc

Distinguished
In that case definitely check to see if your router is not blocking access to your PC.

Other devices are able to see this specific wireless network during the times that your PC cannot see it? It is only your PC that cannot see it, and only during certain hours?
 

DudeGuy123123

Commendable
Sep 23, 2016
14
0
1,510


How do I check on the sky router because it certainly doesnt look like it is blcoking it
 

Jester Maroc

Distinguished


From Sky Website: http://storage.sky.com/prod/helpcentre/manuals/skybroadband/sky-q-hub-set-up-guide-uk.pdf

To log into your Sky Hub’s control panel via your internet
browser:
• In the address bar of your browser type http://192.168.0.1/
• The username is: "admin"
• The password is: "sky" unless you changed it

I am not sure what capabilities the Sky Q Hub has, but if you call Sky Technical Support I bet they would be able to assist and probably suggest a solution.
 

Jester Maroc

Distinguished
This may actually solve your issues:

Resetting your Sky Hub
How do I reset to factory settings?
Ensure your Sky Hub is plugged in at the mains and
switched on. Then, press and hold the reset button
on the back of the device until the power light begins
to flash green. This can take up to 10 seconds.
Don’t unplug or switch off your Sky Hub while it resets.
The power light will flash amber then will return to solid
green when completed.


But please confirm with Sky before attempting this. I am not familiar with their devices or settings, and we do not want you to be disconnected or loose anything.

Still not working?
Fibre customers may have to wait up to an hour for their
broadband service to go active.
If you’ve followed all the steps in this set up guide and
you’re still experiencing issues, go to
sky.com/help
or call Sky on 03442 410 515.
 

DudeGuy123123

Commendable
Sep 23, 2016
14
0
1,510


I think I have already reset to factory settings, I shall call sky tomorrow and get back to you after