Windows detected a hard disk problem (SSD)

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AGM131

Commendable
Oct 12, 2016
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0
1,510
Hi all,

Yesterday I received the "Windows detected a hard disk problem" message. I have a Lenovo Y500 laptop (3.5 years old) which has a 1 TB HDD, and a 16 GB SSD used for disk cache.

Under details, the following hard disks are reporting failure:
SanDisk SSD U100 16 GB

I have never been able to see this SSD drive under the computer tab, only the 1 TB drive under "C", so I have not been able to run checkdisk.

For those familiar with this type of hybrid drive, is the SSD drive necessary, or is it considered auxiliary? If it fails can I continue to use the 1 TB HDD without issue?

I have backed up all the data on the computer just in case.

Is there any way to further diagnose or repair the ssd?

Any help would be greatly appreciated

Thanks!
 
Solution
Boogieman_WD
Hey there, AGM131.

Backing up the data was a really smart move, so good job! If the SSD is configured for cache purposes it should not contain any valuable data which is not already written on the HDD, thus if the SSD fails, you should be able to continue using the HDD without an issue (of course, if it's in a good condition). However, I'd recommend that you get in touch with the laptop manufacturer's customer support and ask if there's anything in particular you need to do in order to disable the cache setup.
As for testing the SSD, try downloading an SSD diagnostic tool, to see if it's able to recognize it so that you can run a diagnostic test and see what might be wrong with it.

It's normal for you not to see the SSD if it's set as...
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Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
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Hey there, AGM131.

Backing up the data was a really smart move, so good job! If the SSD is configured for cache purposes it should not contain any valuable data which is not already written on the HDD, thus if the SSD fails, you should be able to continue using the HDD without an issue (of course, if it's in a good condition). However, I'd recommend that you get in touch with the laptop manufacturer's customer support and ask if there's anything in particular you need to do in order to disable the cache setup.
As for testing the SSD, try downloading an SSD diagnostic tool, to see if it's able to recognize it so that you can run a diagnostic test and see what might be wrong with it.

It's normal for you not to see the SSD if it's set as a cache drive for the HDD.

Hope that helps. Please let me know how it goes.
Boogieman_WD
 
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