- Oct 12, 2016
- 23
- 0
- 1,510
Is this a GPU issue? RAM voltage issue? Hard Drive issue? I'm losing it here guys.
**CPU** | [Intel Core i5-6500 3.2GHz Quad-Core Processor]
**Motherboard** | [Gigabyte GA-H170M-D3H Micro ATX LGA1151 Motherboard]
**Memory** | [Kingston FURY 16GB (2 x 8GB) DDR4-2133 Memory]
**Storage** | [Corsair Force LE 240GB 2.5" Solid State Drive]
**Storage** | [Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive]
**Video Card** | [Sapphire Radeon RX 480 8GB Video Card]
**Case** | [Cooler Master N200 MicroATX Mini Tower Case]
**Power Supply** | [EVGA 500W 80+ Bronze Certified ATX Power Supply]
**Optical Drive** | [Asus DRW-24F1ST DVD/CD Writer]
**Operating System** | [Microsoft Windows 10 Home OEM 64-bit]
Ok, I have been struggling with this since I finished my build (about 4-5 months). It is the strangest problem I have ever encountered. If I am using my PC to browse the internet/watch videos/use MS Office, my PC will completely freeze up, if any sounds was playing it will stutter/buzz/loop and the cursor cannot be moved, the only thing to do is a hard reset. However in all my hundreds of hours playing games on this machine, this freeze has never occurred while playing a game. This is a huge pain as I cannot even leave my PC idle to download a game or install a program without the risk of freezing up.
I will paste a link to a Tom's Hardware thread from years ago which I thought may have been the same problem as mine, it had to do with the RAM voltage not being set correctly (RAM was overvolted which did not affect PC when playing games which use a lot of memory, but did affect PC when on desktop or using less taxing programs)
http://www.tomshardware.com/forum/277962-31-freezing-possible-voltage
I have CPU-Z on my computer but I'm not very familiar with how it works, but my ram timings and speeds look very normal. I have tried changing the (basic) RAM settings in the BIOS from Normal to Enhanced Performance and Enhanced Stability - no change. I do not know how (I'm not even sure if my BIOS allows it) to change voltage and I don't know if I should mess with it. I have Gigabyte BIOS version F5
When freeze happens, disk drive still opens and closes and I believe keyboard function lights (caps lock etc.) work when keys pressed.
One random note: my friend was formatting my hard drive partition (I have no idea how that works) and he cancelled it mid progress once but I believe it completed at some point (I mean, I have been using the rig for 5 months). Could this be related at all?
Any idea if this could be a GPU issue with my (launch day) Sapphire RX 480 8GB? I don't know how it could be but any ideas would really help.
Finally, its possible this is a software issue (I doubt it but still worth checking out); any ideas to narrow down if that's it? All drivers are up to date. If not, are there places I can take the machine physically to get it looked at? Would that even help?
I'm seriously tearing my hair out here guys, thanks so much for the help.
**CPU** | [Intel Core i5-6500 3.2GHz Quad-Core Processor]
**Motherboard** | [Gigabyte GA-H170M-D3H Micro ATX LGA1151 Motherboard]
**Memory** | [Kingston FURY 16GB (2 x 8GB) DDR4-2133 Memory]
**Storage** | [Corsair Force LE 240GB 2.5" Solid State Drive]
**Storage** | [Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive]
**Video Card** | [Sapphire Radeon RX 480 8GB Video Card]
**Case** | [Cooler Master N200 MicroATX Mini Tower Case]
**Power Supply** | [EVGA 500W 80+ Bronze Certified ATX Power Supply]
**Optical Drive** | [Asus DRW-24F1ST DVD/CD Writer]
**Operating System** | [Microsoft Windows 10 Home OEM 64-bit]
Ok, I have been struggling with this since I finished my build (about 4-5 months). It is the strangest problem I have ever encountered. If I am using my PC to browse the internet/watch videos/use MS Office, my PC will completely freeze up, if any sounds was playing it will stutter/buzz/loop and the cursor cannot be moved, the only thing to do is a hard reset. However in all my hundreds of hours playing games on this machine, this freeze has never occurred while playing a game. This is a huge pain as I cannot even leave my PC idle to download a game or install a program without the risk of freezing up.
I will paste a link to a Tom's Hardware thread from years ago which I thought may have been the same problem as mine, it had to do with the RAM voltage not being set correctly (RAM was overvolted which did not affect PC when playing games which use a lot of memory, but did affect PC when on desktop or using less taxing programs)
http://www.tomshardware.com/forum/277962-31-freezing-possible-voltage
I have CPU-Z on my computer but I'm not very familiar with how it works, but my ram timings and speeds look very normal. I have tried changing the (basic) RAM settings in the BIOS from Normal to Enhanced Performance and Enhanced Stability - no change. I do not know how (I'm not even sure if my BIOS allows it) to change voltage and I don't know if I should mess with it. I have Gigabyte BIOS version F5
When freeze happens, disk drive still opens and closes and I believe keyboard function lights (caps lock etc.) work when keys pressed.
One random note: my friend was formatting my hard drive partition (I have no idea how that works) and he cancelled it mid progress once but I believe it completed at some point (I mean, I have been using the rig for 5 months). Could this be related at all?
Any idea if this could be a GPU issue with my (launch day) Sapphire RX 480 8GB? I don't know how it could be but any ideas would really help.
Finally, its possible this is a software issue (I doubt it but still worth checking out); any ideas to narrow down if that's it? All drivers are up to date. If not, are there places I can take the machine physically to get it looked at? Would that even help?
I'm seriously tearing my hair out here guys, thanks so much for the help.
Facebook
Twitter
Instagram