Random Shutdowns Every Few Minutes

AustinMxr1

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Dec 26, 2014
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My PC randomly freezes and then completely shuts off for no noticeable reason every 5-20ish minutes. I'm not doing anything tasking either, I am just browsing on Chrome or looking at the Steam store. Sometimes I can use it for a while without it shutting off but usually, it will just freeze out of nowhere, and stay frozen for a minutes before shutting down completely. Just a little bit ago it shut off out of nowhere without freezing first.

I don't think this is a virus because I have not used my computer in a while, and haven't downloaded anything other than some games on steam. I also have Norton and yesterday I did a full scan and resolved some harmless "viruses", mainly keygens that have never caused problems before, but it still keeps shutting off.

My computer is like 3 years old, and all the fans are working and I can't hear any unusual noises. I heard some chirping coming from it a while ago but it hasn't happened since.

I have a fairly new power supply, supposedly of good quality. My GPU is also fairly new. Also, I have an SSD, where my OS, Chrome, and Steam are all installed. (I have Steam download games to my HDD). Also, SSDLife told me that my SSD was in excellent condition.

So does anyone have any ideas as to why my computer freezes and shuts down? Reminder: This has never happened before and I haven't used my computer in a while.


Specs:
AMD FX-6300
ASUS GTX-970
8GB RAM
EVGA Supernova 750 B2 PSU
WD Caviar Black 1TB HDD
Samsung 250GB SSD
Gigabyte GA-970A-DS3P Motherboard
 
Solution
Hello... 1B) How long since turning on/using the computer?

I have read a lot of problems with/on WIN10 auto updating feature... I'm currently WIN7 and have removed all the default Microsoft Task items from my list... also check all your APPS and go to "preferences" to shutoff auto updating from them too.

Click on "Details" tabs for more information about all those errors B /
Hello... APPs Calls can cause them... and OS Calls can cause them... and hardware can cause them... We need to fix/look at them in that order first.

1) Do you have any RED or Yellow marks in your Control panel-Device manager?
2) kernel 41 errors mean the OS was not properly shut down... either by You OR the hardware.

Here is the Windows event debug screen.

You NEED to be logged on as administrator to the OS...

let's see what the OS is reporting as the error... Right click computer-manage-System Tools-Event Viewer-Windows Logs-System.... Click on the "RED" errors, for more information, General/Details... and files/drivers/Apps, comments/suggestions/information associated with them B )

Expanding Window panes and Posting screen images from here will help us, help you faster... But copy and posting text will work too B )
 

AustinMxr1

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Dec 26, 2014
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Ok so I did that and I had a LOT of yellow errors and quite a few red errors. I had a lot of Event ID: 7000's (BstHdDrv is missing), and I saw one Kernel 41 error, it happened like half an hour ago, around the time my computer shut off. Also I have like 1000 Event ID: 7001 errors. Here is a picture
http://imgur.com/a/dBge3
 
Hello... 1) what OS model/version? (could your Windows 10 or other APPs be auto updating? - since you haven't used the computer in a while?)
2) any Red or Yellow marks in your DEVICE MANGER?
3) I see a lot of Taskscheduler warnings... right click computer-manage-System Tools-Task scheduler for more information on those errors... it is possible to change/stop/modify/delete these obtrusion's from your usual Computing Times and OS too.
 

AustinMxr1

Distinguished
Dec 26, 2014
47
0
18,540


OS: Windows 10 Pro 64-bit
No red/yellow marks in my device manager as far as I can tell

Thanks for the help
 
Hello... 1B) How long since turning on/using the computer?

I have read a lot of problems with/on WIN10 auto updating feature... I'm currently WIN7 and have removed all the default Microsoft Task items from my list... also check all your APPS and go to "preferences" to shutoff auto updating from them too.

Click on "Details" tabs for more information about all those errors B /
 
Solution