Gamesquid17 :
On the paper it says that I must backup the data if they have to fix the laptop but the only thing wrong with mine is a broken charger port so i'm wondering if it's ok to send it without doing that.
Here's the big problem with your question: not only should you be backing up your data before sending in your laptop, you should be backing up your data when you're *not* sending in your laptop. Backing up your data is a basic part of maintaining a computer, comparable to changing the air filter in your furnace or the oil in your car.
Too often, people show up here after their hard drive dies horribly wondering if we can help them recover their important data. And we have to either tell them to spend >$1000 for a data recovery or nope. Don't be one of those people!