Solution for I/O device error

Praz1620 · Oct 14, 2016

I have an WD 2 TB HDD containing many important photos, datas n all ,...
Recencently i connected it with someone elses PC to copy a file .
But after that the device is getting connected but not showing up . I tried to initialise it in the disk management but it din't work & shows up an error called "I\O device error" . Please help me out with this.

drtweak · Oct 15, 2016

I\O Device Error is usually the sign of a failed drive.

have you tried it on another PC? If you keep getting the same thing no matter one then there is an issue with the drive itself and will have to be sent into to a data recovery company

D_Know_WD · Oct 17, 2016

Hi there Praz1620,

That is really unpleasant.

Is this an external or internal drive?

Sometimes, I/O (input/output) error could be related to the connection. So, no matter if the drive is external/internal, it may be a good idea to attach it with different cable/s. As drtweak suggested, you can even try it on another computer.

In case the issue persists and the data stored on the drive is really important, you will need to contact a data recovery company: http://products.wdc.com/support/kb.ashx?id=k1KMlG

Apart from all this, keep in mind that initialization is a data destructive process. So, in similar cases, you should always try to access the drive with some data recovery tool. Unfortunately, in your case, it seems that you will not be able to due to the I/O error.

Let us know in case you have some more questions,
D_Know_WD

Praz1620 · Oct 17, 2016

D_Know_WD :

Hi there Praz1620,

That is really unpleasant.

Is this an external or internal drive?

Sometimes, I/O (input/output) error could be related to the connection. So, no matter if the drive is external/internal, it may be a good idea to attach it with different cable/s. As drtweak suggested, you can even try it on another computer.

In case the issue persists and the data stored on the drive is really important, you will need to contact a data recovery company: http://products.wdc.com/support/kb.ashx?id=k1KMlG

Apart from all this, keep in mind that initialization is a data destructive process. So, in similar cases, you should always try to access the drive with some data recovery tool. Unfortunately, in your case, it seems that you will not be able to due to the I/O error.

Let us know in case you have some more questions,
D_Know_WD

Praz1620 · Oct 17, 2016

Thank u D_Know_W 4 d suggestion ,
Its an external drive & i ve tried it with another pc .. D main problm im facing z 'it z bein detected bt nt showin up d drive folder in 'my comp' ....

D_Know_WD · Oct 17, 2016

Have you tried using a different USB cable?

Yeah, it's not showing as it is showing as not initialized.

In case you've tried that and the issue persists, you will need to look for some professional help if the data is really important.
Alternatively, if you don't really need the data and if the drive is under warranty, you can contact the place you got it from or our Support and RMA it: http://products.wdc.com/support/kb.ashx?id=DaCSGV

Cheers,
D_Know_WD

drtweak · Oct 17, 2016

Try this

for windows 7 and below, click on start, then right click on Computer/My Computer and then go to Manage. Then go to Disk Management. Does it show up there? if so does it show as RAW or Healthy? It might just not be getting a Drive letter for an odd reason

for Windows 8 and up, right click on the Start Menu and then Disk Management.

let us know what it is reporting on the drive if it is seeing it at all in disk management.

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Solution for I/O device error

Praz1620

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drtweak

drtweak

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D_Know_WD

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Praz1620

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Praz1620

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D_Know_WD

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drtweak

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