- Jun 25, 2013
- 39
- 0
- 18,530
I just finished building my dad a new PC, installed windows 10 and all updates are installed.
But when i want to turn off the computer, windows shuts down, the screen goes black and then the PC stays on.
Same thing happens when it tries to reboot, it doesn't restart the PC, just stays on with the black screen.
The build is:
I5 6500
16 GB DDR4 2400
240 GB Kingston SSD
1 TB WD HDD
Asus Sabertooth Z170S
Already tried clearing the CMOS but nothing happened.
Another thing I checked was the fast startup option, but it's not even available under the power button options.
Hibernate is disabled.
What could be happening?
But when i want to turn off the computer, windows shuts down, the screen goes black and then the PC stays on.
Same thing happens when it tries to reboot, it doesn't restart the PC, just stays on with the black screen.
The build is:
I5 6500
16 GB DDR4 2400
240 GB Kingston SSD
1 TB WD HDD
Asus Sabertooth Z170S
Already tried clearing the CMOS but nothing happened.
Another thing I checked was the fast startup option, but it's not even available under the power button options.
Hibernate is disabled.
What could be happening?
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