Seagate 500GB HDD not recognized anymore after shutdown

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seaheroe

Commendable
Oct 16, 2016
3
0
1,510
So the problem is that my HDD suddenly wasn't recognized any more by the motherboard. After the motherboard logo it some info is displayed and it stays there for around a minute. After that it says no that there was no OS found. It did happen after some Windows update and I cut the power because the computer didn't shut down after a few minutes of no video signal.
What I’ve done so far:
Run SeaTools for DOS, still not recognized
Switch the power and SATA cable
Put it in an another computer

Everything else still works and all other devices connected with SATA cables are still recognized and the hard drive does spin.
So yeah, do I have any more solutions or is it really dead?
 
Solution
Boogieman_WD
This sounds truly unfortunate. I guess if this is the case your only hope remains a data recovery company. Or perhaps, since you're out of warranty anyway, some people have been known to suggest that in cases like yours, you might try the exact same PCB model with your drive in hopes that it's the root cause for the problem and that with a new one you might be able to use the HDD or at least get your data. However, this is never recommended because it voids the warranty (which is not relevant in your case), you could damage the drive itself, it might not be the cause for the problem and you might end up accomplishing nothing at all and last, but not least, it's not guaranteed to work even if it's the exact same model.
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Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
6,050
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35,960
Hey there, seaheroe.

Did you test it with the diagnostic tool, you've mentioned, or did you just check if it's recognized? Was it properly recognized as secondary storage when connected to a different computer? Do you need to get files off of that drive?

If it is recognized while connected as a secondary storage drive to a different computer, it might mean that the Windows installation got corrupted when you shutdown the computer during the Windows update. If this is the case you could try repairing your Windows installation with the installation media, to see if that fixes things up.

If you do need to recover data from that drive, you should check its SMART status with the diagnostic tool, but don't run any tests just yet. If you don't need to recover data, just go ahead and test the drive for errors and bad sectors.

Hope that helps.
Boogieman_WD
 
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S

seaheroe

Commendable
Oct 16, 2016
3
0
1,510


No, it wasn't recognized by any of the two computers, even with the tool. So checking if there's something on the drive is not a possibility yet.
 
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Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
6,050
2
35,960
Was it recognized by the BIOS at least? If not, unfortunately it really sounds like the drive might have failed. If this is the case your only chance for data recovery would be a professional solution, such as a data recovery company. In case you decide not to recover files, you should be able to RMA the drive by contacting the vendor you got it from, or the manufacturer's customer support, if it's still under warranty.
 
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S

seaheroe

Commendable
Oct 16, 2016
3
0
1,510
No, it was not even recognized by the BIOS. At this point hopes are very low at recovering it. As far as warranty goes, it failed after a bit more than 3 years so no warranty for me. Thanks for the help though.
 
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Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
6,050
2
35,960
This sounds truly unfortunate. I guess if this is the case your only hope remains a data recovery company. Or perhaps, since you're out of warranty anyway, some people have been known to suggest that in cases like yours, you might try the exact same PCB model with your drive in hopes that it's the root cause for the problem and that with a new one you might be able to use the HDD or at least get your data. However, this is never recommended because it voids the warranty (which is not relevant in your case), you could damage the drive itself, it might not be the cause for the problem and you might end up accomplishing nothing at all and last, but not least, it's not guaranteed to work even if it's the exact same model.
 
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