SSD disconnect after startup

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WarriorTemplar

Commendable
Oct 16, 2016
2
0
1,510
Hi, my ssd disconnect and freezee windows, it has S.O installed, suddenly had this issue since a few day ago. Even in UEFI disappears, first i think was a S.O issue, but one view it from bios after i restart pc and it doesn't appear, then i try for backup my data use Hiren's boot cd, i can save some data but it disconnect again after a few minutes, i read some answers try to switch sata cable, but problem still show, i don't know what more to do.

ssd corsair force gs 180gb sata3
MOTHERBOARD gigabyte ga-z77x-ud5h
 
Solution
SuperSoph_WD
It does look like the issue is coming from the SSD then, @WarriorTemplar! If the problem is still present on your notebook as well as your desktop, then you should most definitely check the SSD warranty status through the manufacturer's customer support. Try finding their contacts on the official SSD website.
If it's still covered by the warranty, you should be able to send an RMA request and get a replacement from them.

Always make sure you backup your files to multiple locations in order to avoid any potential data loss in the future!

I hope I was helpful. Best of luck! :)
SuperSoph_WD
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
45,960
Welcome to Tom's Hardware, @WarriorTemplar!

This sounds pretty unfortunate! :( Have you tried connecting the SSD to another computer as well to see how it will get recognized there? This will help us determine what might be the root of the issue. I'd also suggest you swap the SATA port on the motherboard, not only the SATA cable itself. Another thing you should take a look at is the SATA controller & Chipset drivers from your mobo manufacturer's official website and make sure you manually update to the latest ones from there. While on it, check your BIOS version and update it, if necessary. (follow the instructions from your mobo manual)

Hope this helps you recognize the SSD properly.
Let me know how it goes!
SuperSoph_WD
 
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WarriorTemplar

Commendable
Oct 16, 2016
2
0
1,510
Hi, i tried it, connect to my notebook, it recognizes but same problem happens, after a minute it disconnect, no problems with BIOS version or controllers, i think this SSD just suddenly died, how? i don't know why.
My PC configuration is:

MOTHERBOARD gigabyte ga-z77x-ud5h
Intel core i5-3570k
G.skill ripjaws 2133 ddr3
MSI GTX 960
PSU Sentey 1000w Platinum 80p
WD raptor 300gb (as second unit)
Corsair ssd force gs 180gb sata3(here windows :/)

Its only my game station.

should buy another and discard it?

I'm from Chile, thanks you for your support.
 
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
45,960
It does look like the issue is coming from the SSD then, @WarriorTemplar! If the problem is still present on your notebook as well as your desktop, then you should most definitely check the SSD warranty status through the manufacturer's customer support. Try finding their contacts on the official SSD website.
If it's still covered by the warranty, you should be able to send an RMA request and get a replacement from them.

Always make sure you backup your files to multiple locations in order to avoid any potential data loss in the future!

I hope I was helpful. Best of luck! :)
SuperSoph_WD
 
Upvote 0 Downvote
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