Asus Zenfone 2 Asus Cover Problems (Please Help!)

twgamerbuilder

Distinguished
Well my zenfone 2 has been working fine for a while. I have a video here explaining the real problem so you can see it for yourself. https://www.youtube.com/watch?v=5eI0ABPIZXs&feature=youtu.be I have no idea how this happened and how to fix it. For some reason my phone is stuck on the Asus Zen Cover screen when ive never put a asus zen cover on it. (the asus zen cover thingy --> https://www.asus.com/us/Phone-Accessory/ZenFone_2_View_Flip_Cover_Deluxe_ZE551ML/) Any help is appreciated, thank you!
 
Solution
Could be the damage to the phone, looks like your screen is cracked, causing the sensors to think the cover is on. Try doing a full reboot. If that does not help, you may need to have someone replace the screen.