my rx 480 is displayed as "Microsoft basic adapter"

Basim_

Commendable
Oct 16, 2016
7
0
1,510
I have a rx480 gpu installed to my motherboad, but on my pc is says its a "Microsoft basic display adapter" and when I try to play a game my rx 480 doesn't work. Please help me fix my problem.

motherboard: ASUS M5A78L-M
processor: fx 8320E
PSU: 400W
 
Solution
OK. You must have upgraded from a 32bit version of Win. I had to look up Win 10 to prove to myself it still came in 32 bit. LoL...

So, what happened with the gfx driver? Did you ever get it installed?

Basim_

Commendable
Oct 16, 2016
7
0
1,510


ya it is connected to the card
 

Basim_

Commendable
Oct 16, 2016
7
0
1,510


drivers for thr rx480?

 

clutchc

Titan
Ambassador


If this is his board there is. https://www.asus.com/Motherboards/M5A78LMUSB3/specifications/
The HD 3000. That is an older 760G/SB710 chipset with iGPU.
 

Basim_

Commendable
Oct 16, 2016
7
0
1,510


does that my motherboard is incompatible with my gpu?

 

clutchc

Titan
Ambassador


It won't say. To be compatible, it only needs a PCIe x16 slot and a BIOS that can get along with the card's UEFI. If your monitor is plugged into the card (and not the m/b's port) and it is producing a display, it is compatible.

Did the new card come with a disk? If so, there should be a driver on it. If not, follow the directions to download the driver on the link InvalidError sent you.
 

Basim_

Commendable
Oct 16, 2016
7
0
1,510


I also have another problem, every time my pc restarts my monitor doesnt come back on, but my pc stays running, so i completly shut it down and turn it back on normally.

Because of that i cant install driver cause after a drivers done installing it automatically restarts, and after the restart it doent come back on so the drivers never get to be installed.
 

Basim_

Commendable
Oct 16, 2016
7
0
1,510


ya, my proccesor is capable of 64 bit. I tried upgrading it but even after the upgrade it stayed 32 bit