GA-Z77-D3H with R9 390 Nitro (Display issues, onboard DVI doesn't display)

woody599

Commendable
Oct 16, 2016
13
0
1,510
Hi guys,

I've recently purchased a R9 390 Nitro graphics card and it's giving me all sorts of headaches.

The graphics card boots up fine, everything boots up fine I can even hear windows start up through the speakers. The problem is I get no display on my monitor at all, not even BIOS or anything. I get nothing through the onboard DVI port or the graphics card DVI port. Once I unplug the graphics card, my monitor displays perfectly. So clearly the graphics card/motherboard compatibility is causing an issue here.

After some research, I figured I probably need to upgrade my BIOS as it doesn't recognize the card. I went on the gigabyte website and downloaded a BIOS update for the GA-Z77-D3H motherboard (Rev 1.0). I downloaded the F22 version but that was released back in 2013/11/14.

After updating the BIOS, I noticed my keyboard now powered up (which it previously didn't when the graphics card was in). But unfortunately still zero display on the monitor.

The only other BIOS update version is F23b, however it's a BETA version and was still only released in 2014/01/07. The R9 390 came out late 2015!

Do you think downloading this slightly more recent beta BIOS version would help? Or do you think it's a separate issue? I felt for sure my motherboard should be OK with the graphics card. But I'm thinking maybe I'll just need to buy a more recent one at this rate.

Thanks for your help!
 
Solution
i just went through a simalar

i just went through a similar problem here with my amd A 10 7870 and a gigabyte MB with R7/8 graphics capabilities. i was using an old DVI cable i had used and worked with my HP high res monitor but just tonight found that the dvi cable is not compatible with high resolution graphics. i thought it was a MB problem but found you need a Dual Link DVI video cable to handle the extra frequency and bandwith needed for high end graphics setups. so vheck your cable cause it could be a $10.oo fix. i just ordered one tonight because the original HP dvi cable works great but is to short.

woody599

Commendable
Oct 16, 2016
13
0
1,510
Okay guys, it seems I'm getting too prompt at making topics before fully researching myself haha.
I've got it working, and the BIOS update did work. However, I had to go into the BIOS settings and change the PCI boot setting from UEFI to Legacy. My onboard DVI doesn't work now, and I was thinking "Dammit, still no progress!". So I thought I'd pop it in the DVI on the graphics card and BOOM, it came on.

So yeah, if you guys find yourself in the same problem with an old motherboard with a new graphics card, try upgrading your BIOS and potentially changing the PCI boot setting to Legacy.
 

Joseph_133

Commendable
Nov 13, 2016
8
0
1,520
i just went through a simalar

i just went through a similar problem here with my amd A 10 7870 and a gigabyte MB with R7/8 graphics capabilities. i was using an old DVI cable i had used and worked with my HP high res monitor but just tonight found that the dvi cable is not compatible with high resolution graphics. i thought it was a MB problem but found you need a Dual Link DVI video cable to handle the extra frequency and bandwith needed for high end graphics setups. so vheck your cable cause it could be a $10.oo fix. i just ordered one tonight because the original HP dvi cable works great but is to short.
 
Solution