Crashed, then got stuck at splash screen, then nothing after restart, working now but when again?

dsmith80

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Sep 3, 2014
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Before reading, note that the computer HAS posted and that's where I'm at now but I am so worried about this happening again I don't know what to do. I read a forum with a guy who has a problem extremely similar to mine, say he had this problem happen right over again a week after it happened the first time and it just now happened to me. Any advice or recommendations are greatly appreciated.

Specs are as followed.. (yeah it's my shitty budget $300~ gaming PC but it's all I could muster for all new parts):

AMD Athlon x4 860k Quad-Core | CPU
AMD Gigabyte Radeon R7 360 2GB PCI-e | GPU (does require a 6-pin)
Gigabyte FM-2+ F2A68HM-H M-ATX | MOBO
8GB DDR3-1600 Crucial Ballistix | MEM
Apevia "Beast" (lol) 550w | PSU (unbelievable shit product, even has blue LED to top it off)
DIYPC DIY-F2-W Micro ATX | CASE
500GB WD (dunno what color) SATA 3 | HDD

Okay, where to begin. So i'm chillin out relaxing all cool and shooting some bball up by the school (on youtube is what you call it), I'm sitting back in the chair (so far back it's about to topple over like it has A LOT) when suddenly-- my PC becomes the North Pole. It freezes. I have not had an entire PC freeze on me since I started building my own PC's a few years ago. I've had programs freeze since then, but not the entire OS etc. Just to clarify, I am not an overclocker in case you already were working in a solution in your mind while my dumbass tells this story.

Okay so what now? Hmm, well ctrl-alt-del I go.. Yay! The admin menu comes up, Task Manager I hit, and I'm quickly greeted by nothing, it remains on that screen and now, I can't click anything, and the same 3-button-glorious-press sequence no longer does anything.

Okay whatever, it's just one crash I think, welp...

I restart the PC, goes to the Splash screen like normal..
hmmm.. You know this splash screen normally takes like 2 seconds but whatever... (15-20 seconds go by) okay what the $@!@ dude come on.. Restart..... samething happens. RESTART... same thing happens again.. Okay what the hell dude. So I shut the psu off and back on, restart, now I don't have a splash screen or a medium beep (confirms a normal start on gigabytes mobo's) try it 5 times again and it's the same dealio... so I switch out the PSU with an even worse one rated at all 330w and the same thing happens. (It's worth noting that while it did not post, all of the fans and the LED's worked, and the HDD spun) so I tried something different this time. I removed the HDD, put in a 8400GS in the PCI (not express) slot, and removed all the everything but the mouse and keyboard, and...

Viola, we are up and running. Okay so lets rewire things, back in goes the 550w Apevia PSU, the R7 360, plugged the hard drive back in, plugged the pci-e 6 pin back in but left all the extra usb's on the I/O out. And what do you know? It brings me right back to where I am right now typing to you.

My question. What the hell happened just now? And am I going to be facing this same issue again in the future? How do I pin point the problem? Especially now that everything is working! (P.S.: I haven't restarted since it properly started, so for all I know it might either crash, and incite this whole mess again, or if I shut it down and start it up tomorrow when I get home from work it might do it again idk. either way, I don't know what to do. I'm not the most knowledgeable about PC's, I know way more than the console gamer, and the average PC user. I know a lot about building them and software, but when it comes to what goes in the components, and trouble shooting the components themselves, I am an absolute moron.)

Please help <3
 
Solution

You'd be surprised. People are still putting together the pre-builts and sometimes they travel a good distance which can cause something to get knocked out of place. Continue your normal use and if you come across the same problem again, then message us and we can go from there. You should be fine to continue use as it seems like something very minor as you had no problem switching out hardware and having it work is a...

codygriffy

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Jan 4, 2013
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Sounds like something wasn't plugged in correctly. You went over the items again you said after testing the other hardware. So when you plugged your newer hardware back in, it may not have been seated properly the first time. I know that if your RAM isn't seated properly that can cause a ton of headaches.
 

dsmith80

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Sep 3, 2014
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The whole computer is new, I got it at the beginning of the month, but I haven't touched the insides since I got the PC, so I don't think anything was plugged incorrectly or I would have had this issue since square one. The only reason I touched anything is because I got the crash. Thank you for the reply though.
 

codygriffy

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You'd be surprised. People are still putting together the pre-builts and sometimes they travel a good distance which can cause something to get knocked out of place. Continue your normal use and if you come across the same problem again, then message us and we can go from there. You should be fine to continue use as it seems like something very minor as you had no problem switching out hardware and having it work is a good sign.
 
Solution

dsmith80

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Sep 3, 2014
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Picked as solution. The only other main problem I'm having is while gaming, my card remains at 0% GPU usage and only randomly jumps up to where it should be and it has subjected me to poor framerates in games I know should run great..
 

codygriffy

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You should make a new thread about this, not post it as a reply.