Can't change graphic card. Dedicated card doesn't work!

Toggle sidebar Toggle sidebar
W

weCzarek

Reputable
Apr 12, 2016
37
0
4,530
Product Name: HP Notebook 15-ay057nw
Operating System: Microsoft Windows 10 (64-bit)
Hello. Few days ago i bought a new laptop. HP Notebook 15-ay057nw. Everything was okey but not the graphic card and performance. I can't play games !!! ;/ Laptop uses only Intel HD Graphics. I have the newest drivers in both graphic cards. In BIOS i can not find the option to change graphic card. I set all to "max performance" but still the dedicated card doesn't work ;/
I changed every thing in power options,amd Crimson settings, intel hd graphics. NOTHING HELP ;/
http://pl.tinypic.com/r/53a3r8/9img
9
 
Solution
F
Greetings WeCzarek,

From what I understood is that You have 2 graphic cards, one is integrated , and one is in your gc socket on mb,
Try opening the Device manager , then go under Display adapters, there should be the name of your graphics card which is I suppose AMD Radeon™ R5 M430 , if it's there , right click on that , go under properties , then DETAILS , then under that little scroll window you should find Hardware Ids , it should pop something up like PCI\VEN_8.........,

If device manager > Display adapter show that your graphics card is Standard VGA Graphics card adapter, do the same , find the hardwares id then google it.
I would recommend drp.su > drivers catalog > search for drivers manually, then copy the...
Sort by date Sort by votes
W

weCzarek

Reputable
Apr 12, 2016
37
0
4,530


I tried everything on this film. Nothing helps. In GPU-Z all dedicated card clocks,etc are 0mhz.
Like the dGPU is offline everytime...
 
Upvote 0 Downvote
W

weCzarek

Reputable
Apr 12, 2016
37
0
4,530


I called them, but everytime they telling me "INSTALL NEWEST DRIVERS" ....
i installed hm... about 10 driver for graphic card and any dont help..
 
Upvote 0 Downvote
F

funkycoldmedina

Commendable
Oct 22, 2016
3
0
1,520
Greetings WeCzarek,

From what I understood is that You have 2 graphic cards, one is integrated , and one is in your gc socket on mb,
Try opening the Device manager , then go under Display adapters, there should be the name of your graphics card which is I suppose AMD Radeon™ R5 M430 , if it's there , right click on that , go under properties , then DETAILS , then under that little scroll window you should find Hardware Ids , it should pop something up like PCI\VEN_8.........,

If device manager > Display adapter show that your graphics card is Standard VGA Graphics card adapter, do the same , find the hardwares id then google it.
I would recommend drp.su > drivers catalog > search for drivers manually, then copy the hardware id (the first row under hardware id)
Search for the driver, it should list like 4 to 5 pages of drivers , find the one that matches your OS , and download it.
Install it , and after you do , check the device manager again , it should say the name of your graphic card.

Anyways , try to download drivers that way, and install them , after you do all that , restart your machine, and see if it's working.

To change graphic card in BIOS you need to go to "Advanced" > "Chipset" > "SouthBridge Configuration" > and there you should be able to switch your main graphics card....

I don't know if this was helpful though

Good Luck


 
Upvote 0 Downvote
Solution
Z

Zapgamer

Prominent
Jul 18, 2017
16
0
510

Ok, I've reached the PCI\VEN_8 thing, I don't see the dots nor the comma but am I suppose to?

Anyways, after that, there are some problems I (not the poster) am having, because I also can't change my graphics card. Where is the Graphics Card Adapter? I can't see it...
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom