Screen freezes while gaming and PC reboots

Mas3nk0

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Jul 31, 2013
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As mentioned in the title during prolonged sessions of gaming the screen suddenly freezes and the sound trips and after a few second the PC reboots completely. I'v scanned the forums for answers on this particular case but have exhausted most of them hence I seek some additional help. The issue happens with intensive games like the recently published BF1 or Rainbow Siege.

Steps taken:
- Full format of Windows 10
- Temps check (40-60°C CPU/GPU)
- Combo stress test CPU & GPU
- Memory check
- Driverchecker.com

All of the above turned out fine so I assume it isn't an overheat or a faulty PSU or memory block.

PC specifications:
- Windows 10
- PSU 550W (Antec)
- CPU i5 4690 (Intel)
- GPU GTX 1070 (MSI Gaming X)
- MEM 4 x 4GB
- SSD 250/500 GB (Samsung)

Would really appreciate some additional pointers as also the PC shop reported no issue after hours of stress testing the desktop so I am a bit at a loss while in 4 game sessions of each roughly 2 hours it happens around two times at random.




 
Solution
I would suggest you to follow the steps given below and check if this helps.

a) Press Windows key + X, select device manager.
b) Expand USB Controllers.
c) Right click on the USB Drivers and select uninstall.

Now perform a system restart.

a) Now open device manager.
b) Click on Scan for hardware changes.
c) And follow the installation wizard to install the drivers for the USB hard drive.

Hope the information helps to fix the issue, if you have any further questions, feel free to post.

Mas3nk0

Honorable
Jul 31, 2013
53
0
10,630
In the event log I am also getting the following warning:
The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&0.

and the following error:
In de machtigingsinstellingen toepassingsspecifiek wordt de machtiging Activeren niet verleend aan Lokaal voor de COM-servertoepassing met CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
en APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
aan de gebruiker NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) met het adres LocalHost (via LRPC) die wordt uitgevoerd in de toepassingscontainer Niet beschikbaar SID (Niet beschikbaar). Deze beveiligingsmachtiging kan worden gewijzigd met het beheerprogramma van Component Services.
 

Mas3nk0

Honorable
Jul 31, 2013
53
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10,630


Elbert I found this for a driver check but was too afraid to try this procedure. Do you recommend this or have an alternative? (more dummy proof?)

Update: Tried http://www.driverchecker.com/ and it found no issues

 
I would suggest you to follow the steps given below and check if this helps.

a) Press Windows key + X, select device manager.
b) Expand USB Controllers.
c) Right click on the USB Drivers and select uninstall.

Now perform a system restart.

a) Now open device manager.
b) Click on Scan for hardware changes.
c) And follow the installation wizard to install the drivers for the USB hard drive.

Hope the information helps to fix the issue, if you have any further questions, feel free to post.
 
Solution