Asus Workstation Boards Warranty Incorrect On Their Site?

DrGreer

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Apr 16, 2016
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I'm currently trying to decide between the ASUS X99-E-10G WS and Asus Rampage V Edition 10. Part of that comparison was to check out the warranty. If you visit the warranty page for any typical Asus motherboard (Such as https://www.asus.com/us/Motherboards/ROG-RAMPAGE-V-EDITION-10/HelpDesk_Warranty/) you'll see this...

"All ASUS motherboard purchased after November 1st, 1999 will carry 3 year warranty services. ASUS product warranty is based on the serial number printed."

But if you visit a workstation board you'll see one of these pages: https://www.asus.com/us/Motherboards/X99-E-10G-WS/HelpDesk_Warranty/

Which states (And doesn't specify years)...

"A Limited Warranty is offered on Server products. This Limited Warranty does not cover any software applications or programs; non-Asus products or non-Asus branded peripherals."

This doesn't make sense to me. It's not a server. It's a WS (Workstation) and they say on the gaming pages that ALL Asus mobos are covered for 3 years. So I went on newegg to see what they said about warranty for the workstation board there: http://www.newegg.com/Product/Product.aspx?Item=N82E16813132901 and under Warranty And Returns it says...

"Limited Warranty period (parts): 3 years
Limited Warranty period (labor): 3 years"

Of course this was posted by a third party company (Etronix World) though. I'd really like to know. I would have called Asus earlier but I work at night and their motherboard people close at 3 on the weekends. Does anyone know?

Thanks.
 

DrGreer

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Apr 16, 2016
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I just called Asus and confirmed that WS boards have the same 3 year warranty.