Internet Connection Troubleshooting

DELTA7564

Commendable
Sep 24, 2016
5
0
1,510
Important information:
-Wireless adapter: nanoLynx Adapter N usb 2.0 (with the latest drivers installed)
-Cable Modem: NETGEAR CG3000D
-OS: windows 10
-AntiVirus: kaspersky internet security 2016-2017

I have been having a few problems with my connectivity lately, when i turn on my computer I can connect to the internet with no problems. The problem arises when i connect to specific sites, for example when i open the steam workshop and browse tru a few item pages, my connection stops working and I cant browse anymore, the weird part is that if i had any internet applications like teamspeak or open, it does not lose connectivity so i can keep talking but cant browse anything. Another weird thing is that i can browse youtube videos all day but the moment i go into a page like twitter or tumblr my connection dies as mentioned above.

I have tried diferent ways to troubleshoot when the problem appears:
-First i tested my local network so i made a ping to my gateway and then from my phone I made a ping to my pc, both were successful.

-Then i tried internet connection from my phone, and there was nothing wrong. I can even browse tru twitter and no problem.

-I deleted and re installed the latest drivers for my wireless adapter and the problem persisted, I switched to a different adapter to no avail. I have even tried disabling the kaspersky's firewall.

-when i try the windows “troubleshoot problem” im greeted by “troubleshooting couldn't identify the problem”.

-Using the commands in cmd “ipconfig/release” and “ipconfig/renew” seems to fix the problem until i spring it again by visiting the sites above. Removing and pluging the usb adapter back in works too.

I have to say my internet connection was working flawlessly a week ago, then my antivirus experied, renewed my key after a day and re-installed it. I dont know if has something to do with the period it went down but all my anti-virus scans show negatives and hitman pro does too. Im really getting out of ideas and this problem drives me crazy. Help me guys at tomshardware, you are my only hope.


 

DELTA7564

Commendable
Sep 24, 2016
5
0
1,510


Yes this problem happens only in one computer regardless of the browser, i have tried my laptop and my phone both work as intended. Reseting the router/modem wont do the trick either.