Mouse & Keyboard Not Working

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Amazing2020

Amazing2020

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Jan 29, 2016
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Hey Guys Im currently building a new pc heres my specs:
MOBO : Asus B150 Pro Gaming/AURA
PSU : Corsair Cx550m
CPU: Intel i5 6500 3.2 GHz
Ram : 8gb Kingston Fury X Ram 2133MHz
SSD: Kingston uv400 240gb
Case Nzxt 340



Hey guys well I was having trouble installing windows 7 pro to my build but what I was able to do was install windows 10. Then downgrade to windows 7 pro with key with no problems but in windows 10 i had internet and in windows 7 I don't. No worries i went into my motherboard and downloaded all the drivers into a usb even the LAN driver to get internet on windows 7 but what ive realize is that the computer wont read my USB ports i saw u had to enable the XHCI hand-off so i went into BIOS and did it ( Which it was disable ) but now as my computer is loggin in the computer wont recognize my mouse nor the keyboard to continue from there.and put my password any idea how to go back or what to do now thanks in advance .
https://www.asus.com/in/support/FAQ/1013649/
 
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tsnor

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Nov 20, 2008
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Reset BIOS to DEFAULTs, then make sure you SAVE. That will likely fix. Since the keyboard does not work you will need to use the MB jumper as documented in the MB manual.

Next verify that the mouse and keyboard work in the BIOS. If they do not then try installing just the mouse and see if it works (A bad keyboard can take out the other USB devices). If not then try another mouse. If no mice work then you need to start removing PC parts until the mouse works or until you decide the MB is broken.

When the mouse works in the BIOS then see if it works in Windows. If it does, great. If not then you have windows install or driver issues. Do a clean install of windows -- does that fix? If not then read how to install your MB drivers w/o mouse -- that will be in the MB manual too.
 
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Amazing2020

Amazing2020

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Jan 29, 2016
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Yea I came accross that in the manual The Jumpers it says 1. Clear RTC RAM ( 2-pin CLRTC ) This header allows you to clear the Real Time Clock ( RTC ) RAM in CMOS. You can clear the CMOS memory of date,time,and system setup parameters by erasing the CMOS RTC RAM data. The onboard button cell battery powers the RAM data in CMOS, which include system setup information such as system passwords.

To erase the RTC RAM

1. Turn OFF the computer and unplug the power cord.
2. Use a metal object such as a screwdriver to short the two pins
3. Plug the power cord and turn ON the computer.
4 Hold down the < Del > key during the boot process and enter BIOS setup to re-enter data.


* If the steps above do not help, remove the onboard battery and short the two pinsagain to clear the CMOS RTC RAM data. After clearing the CMOS, reinstall the battery

* You do not need to clear the RTC when the system hangs due to overclocking. For system failure due to overclocking, use the CPU Parameter Recalll ( C.P.R.) feature. Shut down and reboot the system, then the BIOS automatically resets parameter settings to default values. <<< Thats the manual instructions

Now my question is do i unmount everything like CPU,CPU Fan,RAM etc and take the motherboard out and do that with the screwdriver i already located the CLRTC which i gotta use a metal object to short the two pins and do I have to take the batter off the motherboard aswell ? Thanks in advance
 
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tsnor

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Nov 20, 2008
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24,965


I would not take anything out of the case to try this. If the problem is bad CMOS data then clearing it in the case will work fine.
 
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