Crystaldisk info is showing caution warning on my hard drive today, so what it means and how i fix it.
Solution
Awesome job with the immediate backup, @Ahmed! This will save you from the data-loss headaches. Unfortunately, I'm unable to see your screenshots for some reason! It gives me a 404 error. 
Could you try uploading them to Imgur for example?
However, if any of the tests from the Data LifeGuard Diagnostics tool has failed, then I'd strongly recommend you check the warranty status of your WD Blue. If it's still covered, you should be able to send an RMA request and get a replacement product from our Customer Support.
Hope this helps you. Let me know if you have any additional questions.
SuperSoph_WD
Could you try uploading them to Imgur for example?However, if any of the tests from the Data LifeGuard Diagnostics tool has failed, then I'd strongly recommend you check the warranty status of your WD Blue. If it's still covered, you should be able to send an RMA request and get a replacement product from our Customer Support.
Hope this helps you. Let me know if you have any additional questions.
SuperSoph_WD
SuperSoph_WD
Glorious
- Jul 30, 2014
- 6,758
- 3
- 45,960
Welcome to the community, @Ahmed!
I'd strongly recommend you backup your data from your internal WD Blue HDD somewhere off-site to an external drive or some other storage device (Cloud service) before you proceed with the troubleshooting. According to these SMART attributes, there is one sector that is currently pending. This parameter indicates the current count of unstable sectors. This sector might be read properly at a later point or get re-mapped (transferred to the reserved/spare disk area) and be marked as bad sector (remapped).
Once you have backed up your files somewhere else, I'd advise you to run the QUICK and EXTENDED tests from our Data LifeGuard Diagnostics for Windows as well and then check the SMART attributes of your WD Blue again.
Keep me posted with the troubleshooting!
SuperSoph_WD
I'd strongly recommend you backup your data from your internal WD Blue HDD somewhere off-site to an external drive or some other storage device (Cloud service) before you proceed with the troubleshooting. According to these SMART attributes, there is one sector that is currently pending. This parameter indicates the current count of unstable sectors. This sector might be read properly at a later point or get re-mapped (transferred to the reserved/spare disk area) and be marked as bad sector (remapped).
Once you have backed up your files somewhere else, I'd advise you to run the QUICK and EXTENDED tests from our Data LifeGuard Diagnostics for Windows as well and then check the SMART attributes of your WD Blue again.
Keep me posted with the troubleshooting!
SuperSoph_WD
SuperSoph_WD
Glorious
- Jul 30, 2014
- 6,758
- 3
- 45,960
Awesome job with the immediate backup, @Ahmed! This will save you from the data-loss headaches. Unfortunately, I'm unable to see your screenshots for some reason! It gives me a 404 error. Could you try uploading them to Imgur for example?
However, if any of the tests from the Data LifeGuard Diagnostics tool has failed, then I'd strongly recommend you check the warranty status of your WD Blue. If it's still covered, you should be able to send an RMA request and get a replacement product from our Customer Support.
Hope this helps you. Let me know if you have any additional questions.
SuperSoph_WD
Could you try uploading them to Imgur for example?However, if any of the tests from the Data LifeGuard Diagnostics tool has failed, then I'd strongly recommend you check the warranty status of your WD Blue. If it's still covered, you should be able to send an RMA request and get a replacement product from our Customer Support.
Hope this helps you. Let me know if you have any additional questions.
SuperSoph_WD
SuperSoph_WD :
Awesome job with the immediate backup, @Ahmed! This will save you from the data-loss headaches. Unfortunately, I'm unable to see your screenshots for some reason! It gives me a 404 error. Could you try uploading them to Imgur for example?
However, if any of the tests from the Data LifeGuard Diagnostics tool has failed, then I'd strongly recommend you check the warranty status of your WD Blue. If it's still covered, you should be able to send an RMA request and get a replacement product from our Customer Support.
Hope this helps you. Let me know if you have any additional questions.
SuperSoph_WD
Could you try uploading them to Imgur for example?However, if any of the tests from the Data LifeGuard Diagnostics tool has failed, then I'd strongly recommend you check the warranty status of your WD Blue. If it's still covered, you should be able to send an RMA request and get a replacement product from our Customer Support.
Hope this helps you. Let me know if you have any additional questions.
SuperSoph_WD
This is the test result after doing quick test
Test Option: QUICK TEST
Model Number: WDC WD5000AAKX-221CA1
Unit Serial Number: WD-WMAYUW567548
Firmware Number: 17.01H17
Capacity: 500.11 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 1!
SuperSoph_WD
Glorious
- Jul 30, 2014
- 6,758
- 3
- 45,960
Hello again, @Ahmed!
I'd strongly recommend you edit your post and delete the serial number of your HDD. This is personal/sensitive information about the hardware that shouldn't be shared in public. Just like I mentioned, if the quick test has failed, then I'm afraid there's not much you can do about this WD Blue anymore. If the drive came pre-installed in your computer (PC or laptop), then you should contact the OEM manufacturer for assistance. If the HDD was installed and bought by you, then you should check the warranty status from the link in my previous post and see if it's still covered.
Either way, I'd definitely not trust any important data with the HDD and replace it as soon as possible.
Hope you will be able to get it RMA-ed.
Best of luck! Keep me posted if you need further assistance.
SuperSoph_WD
I'd strongly recommend you edit your post and delete the serial number of your HDD. This is personal/sensitive information about the hardware that shouldn't be shared in public. Just like I mentioned, if the quick test has failed, then I'm afraid there's not much you can do about this WD Blue anymore.
If the drive came pre-installed in your computer (PC or laptop), then you should contact the OEM manufacturer for assistance. If the HDD was installed and bought by you, then you should check the warranty status from the link in my previous post and see if it's still covered. Either way, I'd definitely not trust any important data with the HDD and replace it as soon as possible.
Hope you will be able to get it RMA-ed.
Best of luck! Keep me posted if you need further assistance.
SuperSoph_WD
TRENDING THREADS
-
News Firefox user loses 7,470 opened tabs saved over two years after they can’t restore browsing session- Started by Admin
- Replies: 42
-
Question Is in Intel i3-2100 upgradable to an Intel i5-6600
- Started by thesummers04
- Replies: 18
-
Question Will a msi mag a550bn work with my motherboard?- Started by Alectrona
- Replies: 9
-
Question Parents build ... 5600G and B460 mobo - multiple monitors works, yes?
- Started by Snookslayer
- Replies: 3
-
-
Facebook
Twitter
Instagram